ITIL-Driven Service Delivery Lead | Hybrid

An established industry player is seeking an IT Service Delivery Manager to enhance service management processes and drive stakeholder alignment. In this pivotal role, you will oversee service level metrics, coordinate change management activities, and ensure operational excellence through ITIL best practices. Your expertise in IT Service Management and strong analytical skills will be crucial in optimizing services and improving customer satisfaction. Join a forward-thinking organization that values innovation and continuous improvement, and make a significant impact on IT operations and service delivery. #J-18808-Ljbffr