Centric Consulting
Senior Manager - Transformation Delivery & Client Leadership
Centric Consulting, Chicago, Illinois, United States, 60290
Senior Manager – Transformation Delivery & Client Leadership
Join to apply for the
Senior Manager – Transformation Delivery & Client Leadership
role at
Centric Consulting .
Job Level:
Consultant
Job Location:
On-site/Hybrid (Must be a local candidate to Chicago)
Travel Expectations:
Up to 10% on average
Job Classification:
Full-Time, W2T
At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.
Role Overview The Senior Manager will lead major transformation initiatives that modernize how clients operate—spanning business process, operating model, and technology enablement. You’ll ensure successful delivery through structure, governance, and execution excellence, while collaborating closely with Centric and client leaders to build lasting relationships. This role is ideal for a proven transformation or program delivery leader who wants to build and lead our most strategic accounts. This is a highly visible role suited for a consulting leader who thrives at the intersection of strategy, delivery, and relationship management.
Transformation Delivery
Lead large‑scale transformation programs integrating business process optimization, operating model redesign, and technology enablement.
Manage program governance, delivery structure, and performance tracking across multiple workstreams.
Ensure delivery excellence through disciplined project management, risk mitigation, and stakeholder engagement.
Translate strategic intent into actionable execution plans and measurable outcomes.
Partner with technical and business teams to ensure alignment across people, process, and technology components.
Client Leadership & Account Growth
Serve as a senior advisor and key contact for client executives and sponsors.
Build trust and credibility through delivery excellence, business insight, and consistent communication.
Collaborate with Centric account and practice leaders to shape transformation roadmaps and expand engagement opportunities.
Gradually assume account leadership responsibilities— including planning, governance, and long‑term relationship management—as trust and delivery maturity are established.
Team & Practice Collaboration
Work with Centric peers to refine delivery methodologies and transformation frameworks.
Model Centric’s people‑first, collaborative culture and contribute to building a high‑performing delivery community.
Share lessons learned, insights, and best practices across projects and industries.
Who You Are
10+ years of consulting or professional services experience leading large‑scale transformation or modernization initiatives.
Strong track record delivering complex, multi‑workstream programs that span process, technology, and organizational design.
Demonstrated ability to engage senior executives, manage stakeholders, and influence decision‑making.
Experience managing program financials, budgets, and delivery teams in a matrixed environment.
Proven ability to identify growth opportunities within client accounts and help shape new engagements.
Bachelor’s degree required; MBA or advanced degree preferred.
Familiarity with Agile, SAFe, Lean, or hybrid delivery frameworks a plus.
Total Rewards We proudly offer competitive compensation and a comprehensive, well‑rounded benefits package for full‑time employees. Benefits include health, dental, vision coverage, 401(k) with company match, life insurance, self‑managed PTO, paid holidays, parental leave, and other unique incentives that celebrate your accomplishments. Voluntary benefits such as Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Legal Services, and discounts on home, auto, and pet insurance are also available.
Remote and Hybrid Work
Time Off When You Need It
Benefits That Flex
Professional Development
We are proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.
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Senior Manager – Transformation Delivery & Client Leadership
role at
Centric Consulting .
Job Level:
Consultant
Job Location:
On-site/Hybrid (Must be a local candidate to Chicago)
Travel Expectations:
Up to 10% on average
Job Classification:
Full-Time, W2T
At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.
Role Overview The Senior Manager will lead major transformation initiatives that modernize how clients operate—spanning business process, operating model, and technology enablement. You’ll ensure successful delivery through structure, governance, and execution excellence, while collaborating closely with Centric and client leaders to build lasting relationships. This role is ideal for a proven transformation or program delivery leader who wants to build and lead our most strategic accounts. This is a highly visible role suited for a consulting leader who thrives at the intersection of strategy, delivery, and relationship management.
Transformation Delivery
Lead large‑scale transformation programs integrating business process optimization, operating model redesign, and technology enablement.
Manage program governance, delivery structure, and performance tracking across multiple workstreams.
Ensure delivery excellence through disciplined project management, risk mitigation, and stakeholder engagement.
Translate strategic intent into actionable execution plans and measurable outcomes.
Partner with technical and business teams to ensure alignment across people, process, and technology components.
Client Leadership & Account Growth
Serve as a senior advisor and key contact for client executives and sponsors.
Build trust and credibility through delivery excellence, business insight, and consistent communication.
Collaborate with Centric account and practice leaders to shape transformation roadmaps and expand engagement opportunities.
Gradually assume account leadership responsibilities— including planning, governance, and long‑term relationship management—as trust and delivery maturity are established.
Team & Practice Collaboration
Work with Centric peers to refine delivery methodologies and transformation frameworks.
Model Centric’s people‑first, collaborative culture and contribute to building a high‑performing delivery community.
Share lessons learned, insights, and best practices across projects and industries.
Who You Are
10+ years of consulting or professional services experience leading large‑scale transformation or modernization initiatives.
Strong track record delivering complex, multi‑workstream programs that span process, technology, and organizational design.
Demonstrated ability to engage senior executives, manage stakeholders, and influence decision‑making.
Experience managing program financials, budgets, and delivery teams in a matrixed environment.
Proven ability to identify growth opportunities within client accounts and help shape new engagements.
Bachelor’s degree required; MBA or advanced degree preferred.
Familiarity with Agile, SAFe, Lean, or hybrid delivery frameworks a plus.
Total Rewards We proudly offer competitive compensation and a comprehensive, well‑rounded benefits package for full‑time employees. Benefits include health, dental, vision coverage, 401(k) with company match, life insurance, self‑managed PTO, paid holidays, parental leave, and other unique incentives that celebrate your accomplishments. Voluntary benefits such as Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Legal Services, and discounts on home, auto, and pet insurance are also available.
Remote and Hybrid Work
Time Off When You Need It
Benefits That Flex
Professional Development
We are proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.
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