Timberland
Timberland: Store Manager - Perimeter Mall
Timberland, Atlanta, Georgia, United States, 30383
Timberland: Store Manager - Perimeter Mall
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As the Store Manager, you will provide leadership, direction, and development to the store staff and successfully execute company strategies to ensure a consistent peak brand experience. Your primary responsibilities as the Store Manager are to determine and maintain optimal staffing levels, recruit, hire, educate, and motivate a team of brand advocates who in turn create a consistent best in class customer experience that aligns with our brand’s purpose and values. Additionally, you are responsible for setting an example for customer engagement and selling for your team. You are responsible for maximizing store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed.
Timberland, a VF Company founded in 1973, is a global outdoor lifestyle brand based in Stratham, New Hampshire, with international headquarters in Switzerland and Hong Kong. Best known for its original yellow boot designed for the harsh elements of New England, Timberland today offers a full range of footwear, apparel and accessories for people who value purposeful style and share the brand’s passion for enjoying - and protecting - nature. At the heart of the Timberland brand is the core belief that a greener future is a better future. This comes to life through a decades-long commitment to make products responsibly, protect the outdoors, and strengthen communities around the world.
How You Will Make a Difference
Held accountable for achieving store sales goals and promoting productivity through measurement and monitoring of progress and results against key targets
Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience
Responsible for managing store schedules, loss prevention, store audits, expense control, weekly reports and ensuring that company/store policies and procedures are followed
Supports store marketing events and grows relationships in the community to generate brand awareness, drive traffic by seeking opportunities to engage with the customers and support/participate in community initiatives outside the four walls of the store
Provide coaching and training programs to the store team in customer service, engagement, brand identity, product knowledge and operations while also providing real‑time feedback that enables growth and success
Ensure visual merchandising standards are met by implementing floor‑sets and merchandising directives
Maintain store inventory through proper shipping and receiving procedures
Select, hire and develop a high performing team
Build an active talent community and network
Responsible for development of staff: Actively communicate and maintain succession plans for staff
Communicate and deliver rewards, recognition, annual performance appraisal process; as well as address performance issues and administer discipline when appropriate
Ensure compliance with company safety and adherence to policies and procedures, standards and practices, and company directives
Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand
Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others
Required
3+ years of multi‑unit leadership or store management experience
People and performance management experience
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
Demonstrated ability to meet and exceed sales and profit results
Proven ability to meet business goals by driving results through store team
Ability to plan and drive results while balancing shifting priorities
Excellent verbal and written communication skills
Ability to build, lead and manage a high performing team
Excellent decision making ability in a fast‑paced environment
Able to meet performance expectations
Detail orientated and excellent organization skills
Proficient computer skills including word processing, spreadsheets, and software programs
Proven ability in leading the delivery of a high level of customer service in a retail environment
Preferred
Associate Degree (AA) or equivalent from two‑year college or technical school
Experience in a specialty retail environment, retail footwear/apparel industry experience
Physical
Operate office equipment and technology (i.e., computers, phones, fax, copier, etc.)
Standing required for entire work shift
Bend, lift, open, and move product up to 50 pounds as needed
Travel (less than 10% of time)
What’s In It For You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. When it comes to benefits, we’re the total package. Go to MyVFBenefits.com and click on "Looking to Join VF?" to learn more.
Hiring Range $63,400.00 USD - $79,250.00 USD annually
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Get AI-powered advice on this job and more exclusive features.
As the Store Manager, you will provide leadership, direction, and development to the store staff and successfully execute company strategies to ensure a consistent peak brand experience. Your primary responsibilities as the Store Manager are to determine and maintain optimal staffing levels, recruit, hire, educate, and motivate a team of brand advocates who in turn create a consistent best in class customer experience that aligns with our brand’s purpose and values. Additionally, you are responsible for setting an example for customer engagement and selling for your team. You are responsible for maximizing store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed.
Timberland, a VF Company founded in 1973, is a global outdoor lifestyle brand based in Stratham, New Hampshire, with international headquarters in Switzerland and Hong Kong. Best known for its original yellow boot designed for the harsh elements of New England, Timberland today offers a full range of footwear, apparel and accessories for people who value purposeful style and share the brand’s passion for enjoying - and protecting - nature. At the heart of the Timberland brand is the core belief that a greener future is a better future. This comes to life through a decades-long commitment to make products responsibly, protect the outdoors, and strengthen communities around the world.
How You Will Make a Difference
Held accountable for achieving store sales goals and promoting productivity through measurement and monitoring of progress and results against key targets
Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience
Responsible for managing store schedules, loss prevention, store audits, expense control, weekly reports and ensuring that company/store policies and procedures are followed
Supports store marketing events and grows relationships in the community to generate brand awareness, drive traffic by seeking opportunities to engage with the customers and support/participate in community initiatives outside the four walls of the store
Provide coaching and training programs to the store team in customer service, engagement, brand identity, product knowledge and operations while also providing real‑time feedback that enables growth and success
Ensure visual merchandising standards are met by implementing floor‑sets and merchandising directives
Maintain store inventory through proper shipping and receiving procedures
Select, hire and develop a high performing team
Build an active talent community and network
Responsible for development of staff: Actively communicate and maintain succession plans for staff
Communicate and deliver rewards, recognition, annual performance appraisal process; as well as address performance issues and administer discipline when appropriate
Ensure compliance with company safety and adherence to policies and procedures, standards and practices, and company directives
Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand
Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others
Required
3+ years of multi‑unit leadership or store management experience
People and performance management experience
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
Demonstrated ability to meet and exceed sales and profit results
Proven ability to meet business goals by driving results through store team
Ability to plan and drive results while balancing shifting priorities
Excellent verbal and written communication skills
Ability to build, lead and manage a high performing team
Excellent decision making ability in a fast‑paced environment
Able to meet performance expectations
Detail orientated and excellent organization skills
Proficient computer skills including word processing, spreadsheets, and software programs
Proven ability in leading the delivery of a high level of customer service in a retail environment
Preferred
Associate Degree (AA) or equivalent from two‑year college or technical school
Experience in a specialty retail environment, retail footwear/apparel industry experience
Physical
Operate office equipment and technology (i.e., computers, phones, fax, copier, etc.)
Standing required for entire work shift
Bend, lift, open, and move product up to 50 pounds as needed
Travel (less than 10% of time)
What’s In It For You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. When it comes to benefits, we’re the total package. Go to MyVFBenefits.com and click on "Looking to Join VF?" to learn more.
Hiring Range $63,400.00 USD - $79,250.00 USD annually
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