Delaware North at TD Garden
The opportunity
Delaware North Sportservice is searching for a Retail Warehouse Manager to join our team at the TD Graden in Boston, Massachusetts. As a Retail Warehouse Manager, you will be responsible for overseeing the daily operation of the warehouse and set-up of all retail sales locations.
The primary objective of this role is to ensure that the warehouse operates at peak efficiency, with accurate inventory management and smooth operational flow as key priorities. This includes supervising, organizing, and training warehouse staff while setting, monitoring, and managing clear performance goals. The role is also responsible for developing and maintaining effective warehouse systems by evaluating product handling and storage needs, optimizing equipment utilization, and improving inventory, processes, and logistics throughout the arena. A critical focus is placed on leading the team to effectively resolve daily operational challenges while driving both short- and long-term performance. In addition, the position oversees daily operations, ensures tight inventory and logistics control, and consistently reviews workflows, staffing, space utilization, and action plans to meet company standards for productivity and quality. Maintaining a safe and compliant work environment is essential, and this includes enforcing company policies and procedures as well as adhering to all relevant legal regulations.
Pay Minimum – Anticipated Maximum Base Salary: $65,300 – $88,200 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
Lead and manage the warehouse team through scheduling, training, assigning tasks, and fostering a productive, positive culture focused on accountability, growth, and development
Supervise daily warehouse functions, including inventory control, quality assurance, space and logistics management, and floor productivity
Conduct regular check-ins with warehouse leads to assess performance and implement strategies for improvement and loss prevention
Manage all inbound deliveries by logging purchase orders, ensuring proper receiving and tagging, and identifying discrepancies
Oversee the workflow of the warehouse team to ensure efficiency, minimize overtime, and uphold quality standards
Lead the full restocking process and ensure retail locations are set up in a timely and organized manner.
Monitor inventory levels regularly and report to the Retail Buyer and Director to maintain accuracy and minimize shrinkage
Supervise the setup and breakdown for concerts and special events, including managing deliveries and artist merchandise expectations
Support gameday, concert, and event operations through on-site supervision and coordination
More about you
1–2 years of experience in warehouse operations with a background in managing hourly staff; retail merchandise experience preferred
Proficiency in Excel or similar database systems; strong understanding of warehouse procedures and policies
Demonstrated leadership and problem-solving skills, with the ability to delegate, coach, and develop team members
Strong communication skills and the ability to collaborate across departments and organizational levels
Ability to provide clear, constructive feedback in both written and verbal form
Physical requirements
Must be able to lift at least 30 pounds
Frequent standing, bending, lifting, and walking
Shift details
Days
Evenings
M-F
Weekends
Events
Source: Hospitality Online
#J-18808-Ljbffr
The primary objective of this role is to ensure that the warehouse operates at peak efficiency, with accurate inventory management and smooth operational flow as key priorities. This includes supervising, organizing, and training warehouse staff while setting, monitoring, and managing clear performance goals. The role is also responsible for developing and maintaining effective warehouse systems by evaluating product handling and storage needs, optimizing equipment utilization, and improving inventory, processes, and logistics throughout the arena. A critical focus is placed on leading the team to effectively resolve daily operational challenges while driving both short- and long-term performance. In addition, the position oversees daily operations, ensures tight inventory and logistics control, and consistently reviews workflows, staffing, space utilization, and action plans to meet company standards for productivity and quality. Maintaining a safe and compliant work environment is essential, and this includes enforcing company policies and procedures as well as adhering to all relevant legal regulations.
Pay Minimum – Anticipated Maximum Base Salary: $65,300 – $88,200 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
Lead and manage the warehouse team through scheduling, training, assigning tasks, and fostering a productive, positive culture focused on accountability, growth, and development
Supervise daily warehouse functions, including inventory control, quality assurance, space and logistics management, and floor productivity
Conduct regular check-ins with warehouse leads to assess performance and implement strategies for improvement and loss prevention
Manage all inbound deliveries by logging purchase orders, ensuring proper receiving and tagging, and identifying discrepancies
Oversee the workflow of the warehouse team to ensure efficiency, minimize overtime, and uphold quality standards
Lead the full restocking process and ensure retail locations are set up in a timely and organized manner.
Monitor inventory levels regularly and report to the Retail Buyer and Director to maintain accuracy and minimize shrinkage
Supervise the setup and breakdown for concerts and special events, including managing deliveries and artist merchandise expectations
Support gameday, concert, and event operations through on-site supervision and coordination
More about you
1–2 years of experience in warehouse operations with a background in managing hourly staff; retail merchandise experience preferred
Proficiency in Excel or similar database systems; strong understanding of warehouse procedures and policies
Demonstrated leadership and problem-solving skills, with the ability to delegate, coach, and develop team members
Strong communication skills and the ability to collaborate across departments and organizational levels
Ability to provide clear, constructive feedback in both written and verbal form
Physical requirements
Must be able to lift at least 30 pounds
Frequent standing, bending, lifting, and walking
Shift details
Days
Evenings
M-F
Weekends
Events
Source: Hospitality Online
#J-18808-Ljbffr