Thrive Homes Inc.
Join to apply for the
Program Director
role at
Thrive Homes Inc.
Be among the first 25 applicants within the 3‑day window.
About Us We are a mission‑driven home care agency dedicated to providing exceptional, person‑centered services for individuals with developmental disabilities. Our team fosters an inclusive, empowering environment where clients and staff alike can thrive.
Benefits
Bonus based on performance
Competitive salary
Paid time off
Training & development
Position Summary We’re seeking a visionary and compassionate
Program Director
to lead our organization with strategic insight and operational excellence. This role is ideal for a dynamic leader passionate about advocacy, compliance, and quality care.
Key Responsibilities
Set the strategic direction and oversee day‑to‑day operations of the agency
Manage and guide a dedicated team in delivering high‑quality services
Design and implement scalable processes and systems that streamline operations, enhance team productivity, and improve service delivery across the organization
Ensure compliance with DDA (formerly DIDD), MCOs, and billing/claims processes
Build and maintain relationships with stakeholders, Independent Support Coordinators, and community partners
Lead and support staff development, training, and performance
Manage agency budget, financial procedures, and reporting
Maintain readiness for DDA quality enhancement surveys
Uphold confidentiality and regulatory standards for personnel and client records
Monitor and enforce agency policies and licensing requirements
Participate in ongoing professional development and training
Ensure consistent business growth by aligning team performance with organizational goals, fostering accountability, and driving operational improvements across all service areas
Required Qualifications
5+ years of leadership or technical experience in intellectual/developmental disabilities services
2+ years of leadership in a complex human services organization
Experience with Tennessee DDA (formerly DIDD) and major MCOs
Familiarity with Family Model Services, Community Living Support, and Day Services
Strong understanding of billing and claims processes
Bachelor’s degree in business, public administration, human services, or related field (master’s degree preferred)
Valid driver’s license, clean driving record, and current liability insurance
Ability to pass background checks and complete DDA‑mandated training
Technically savvy, with proficiency in Google Workspace, Microsoft Office, and general office systems
Willingness and ability to travel throughout West Tennessee
Ideal Candidate
Mission‑driven and people‑focused
Technically savvy and detail‑oriented
Skilled communicator and collaborator
Proactive problem solver with a strategic mindset
Committed to equity, inclusion, and continuous improvement
Ready to lead with purpose? Apply now and help shape a more inclusive future for individuals with developmental disabilities.
Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Business Development and Sales. Industry: Home Health Care Services.
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Program Director
role at
Thrive Homes Inc.
Be among the first 25 applicants within the 3‑day window.
About Us We are a mission‑driven home care agency dedicated to providing exceptional, person‑centered services for individuals with developmental disabilities. Our team fosters an inclusive, empowering environment where clients and staff alike can thrive.
Benefits
Bonus based on performance
Competitive salary
Paid time off
Training & development
Position Summary We’re seeking a visionary and compassionate
Program Director
to lead our organization with strategic insight and operational excellence. This role is ideal for a dynamic leader passionate about advocacy, compliance, and quality care.
Key Responsibilities
Set the strategic direction and oversee day‑to‑day operations of the agency
Manage and guide a dedicated team in delivering high‑quality services
Design and implement scalable processes and systems that streamline operations, enhance team productivity, and improve service delivery across the organization
Ensure compliance with DDA (formerly DIDD), MCOs, and billing/claims processes
Build and maintain relationships with stakeholders, Independent Support Coordinators, and community partners
Lead and support staff development, training, and performance
Manage agency budget, financial procedures, and reporting
Maintain readiness for DDA quality enhancement surveys
Uphold confidentiality and regulatory standards for personnel and client records
Monitor and enforce agency policies and licensing requirements
Participate in ongoing professional development and training
Ensure consistent business growth by aligning team performance with organizational goals, fostering accountability, and driving operational improvements across all service areas
Required Qualifications
5+ years of leadership or technical experience in intellectual/developmental disabilities services
2+ years of leadership in a complex human services organization
Experience with Tennessee DDA (formerly DIDD) and major MCOs
Familiarity with Family Model Services, Community Living Support, and Day Services
Strong understanding of billing and claims processes
Bachelor’s degree in business, public administration, human services, or related field (master’s degree preferred)
Valid driver’s license, clean driving record, and current liability insurance
Ability to pass background checks and complete DDA‑mandated training
Technically savvy, with proficiency in Google Workspace, Microsoft Office, and general office systems
Willingness and ability to travel throughout West Tennessee
Ideal Candidate
Mission‑driven and people‑focused
Technically savvy and detail‑oriented
Skilled communicator and collaborator
Proactive problem solver with a strategic mindset
Committed to equity, inclusion, and continuous improvement
Ready to lead with purpose? Apply now and help shape a more inclusive future for individuals with developmental disabilities.
Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Business Development and Sales. Industry: Home Health Care Services.
#J-18808-Ljbffr