Intermountain Centers
Vice President of Practice Management - Tucson & Phoenix, AZ (Corporate)
Intermountain Centers, Tucson, Arizona, United States, 85718
Vice President of Practice Management - Tucson & Phoenix, AZ (Corporate)
Join
Intermountain Centers
to apply for the
Vice President of Practice Management
role. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona.
Benefits
Top-level compensation packages
Exceptional health, dental, and disability benefits
Career and compensation advancement programs
Student loan forgiveness programs
401k company match
Bilingual pay differential
Holiday, PTO & employer paid life insurance
Clinical licensure supervision and reimbursement
Evidence-based treatment approaches, training & supervision
General Summary
Responsible for operational leadership to ensure the efficient, effective, and compliant delivery of medical services across the organization. The role provides oversight of the medical workflow, optimizes patient flow, manages staffing and resource allocation, and translates strategic objectives into actionable goals aligned with organizational goals.
Job Responsibilities
Supports and furthers the vision, mission, and goals of the organization.
Develop departmental goals that are measurable and realistic, ensuring all staff are educated and aware of the goals.
Develop reporting tools on the progress of department goals.
Work closely with senior and program leadership to align practice management strategies with overall organizational goals.
Implement processes and systems to improve patient entry into care, patient flow, no-show rates, access to care, and enhance the overall patient experience.
Continuously assess and work with leadership to adjust flow to ensure efficiency and effectiveness.
Develop guidance documents that provide clear information and direction to support roles within the medical workflow and patient experience, avoiding misunderstandings.
Work with Claims and AR staff to ensure patient charts are set up to achieve a high percentage of clean claims.
Develop systems to account for productivity of medical and member services staff.
Engage with physicians, staff, patients, and external partners to gather insights and feedback, fostering strong relationships with healthcare providers, insurance companies, and other stakeholders.
Collaborate with VP of Clinical Integration, VPs of Clinical Operations, QM and CMO on population health management.
Oversight of Member Services Corporate Staff.
Manage HR functions: PTO, PSL, ECF, hiring logistics, ensuring communication with Medical Team.
Assist Member Services in supporting Medical Receptionist and Member Services staff in Program Offices.
Optimize ancillary staff duties to align with industry standards.
Work closely with CMO and program staff to ensure staffing capacity.
Oversee training components (EHR, billing, flight plans, etc.) for Medical Receptionist, Member Services and Medical Staff.
Collaborate with QM on medical staff credentialing and communicate to Site Leaders and Front Desk Staff regarding provider credentialing by insurance plan.
Enhance patient satisfaction by improving patient service experience with QM, CMO, Regional Psychiatric Directors, Clinical Integration, and program staff.
Address patient and provider complaints and feedback with QM and CMO.
Identify quality improvement initiatives with CMO and COO, implementing and monitoring performance against quality metrics.
Develop code utilization for analysis with IS.
Develop medical budgets in partnership with CMO, implementing strategies to improve revenue generation and profitability.
Monitor financial performance and adjust operations and strategy as necessary alongside CMO.
Manage medical supplies & equipment ordering process, negotiating with vendors to secure best service and price points.
Assist in policy development, revision, and editing.
Perform other duties as assigned or necessary related to the general nature of the position.
Assist in new office set-ups.
Serve as a member of EHR Workgroup.
Qualifications
Minimum Education Required: Bachelor’s degree.
Minimum Experience Required: Four (4) years of management experience, with at least two (2) years managing member services and/or medical operations within a healthcare system.
Regulatory
Minimum 18 years of age.
Valid AZ DPS Level I fingerprint clearance card (must be maintained throughout employment).
CPR, First Aid, AED certification if required (must be maintained throughout employment).
Current, valid Driver’s License and 39‑month Motor Vehicle Report, plus proof of vehicle registration liability insurance.
Initial current negative TB test result if required (Employer provides).
Questions about this position? Contact us at HR@ichd.net.
Intermountain Centers is an equal opportunity employer. Intermountain Centers does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.
Seniority level
– Executive
Employment type
– Full‑time
Job function
– Health Care Provider
Industries – Hospitals and Health Care
#J-18808-Ljbffr
Intermountain Centers
to apply for the
Vice President of Practice Management
role. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona.
Benefits
Top-level compensation packages
Exceptional health, dental, and disability benefits
Career and compensation advancement programs
Student loan forgiveness programs
401k company match
Bilingual pay differential
Holiday, PTO & employer paid life insurance
Clinical licensure supervision and reimbursement
Evidence-based treatment approaches, training & supervision
General Summary
Responsible for operational leadership to ensure the efficient, effective, and compliant delivery of medical services across the organization. The role provides oversight of the medical workflow, optimizes patient flow, manages staffing and resource allocation, and translates strategic objectives into actionable goals aligned with organizational goals.
Job Responsibilities
Supports and furthers the vision, mission, and goals of the organization.
Develop departmental goals that are measurable and realistic, ensuring all staff are educated and aware of the goals.
Develop reporting tools on the progress of department goals.
Work closely with senior and program leadership to align practice management strategies with overall organizational goals.
Implement processes and systems to improve patient entry into care, patient flow, no-show rates, access to care, and enhance the overall patient experience.
Continuously assess and work with leadership to adjust flow to ensure efficiency and effectiveness.
Develop guidance documents that provide clear information and direction to support roles within the medical workflow and patient experience, avoiding misunderstandings.
Work with Claims and AR staff to ensure patient charts are set up to achieve a high percentage of clean claims.
Develop systems to account for productivity of medical and member services staff.
Engage with physicians, staff, patients, and external partners to gather insights and feedback, fostering strong relationships with healthcare providers, insurance companies, and other stakeholders.
Collaborate with VP of Clinical Integration, VPs of Clinical Operations, QM and CMO on population health management.
Oversight of Member Services Corporate Staff.
Manage HR functions: PTO, PSL, ECF, hiring logistics, ensuring communication with Medical Team.
Assist Member Services in supporting Medical Receptionist and Member Services staff in Program Offices.
Optimize ancillary staff duties to align with industry standards.
Work closely with CMO and program staff to ensure staffing capacity.
Oversee training components (EHR, billing, flight plans, etc.) for Medical Receptionist, Member Services and Medical Staff.
Collaborate with QM on medical staff credentialing and communicate to Site Leaders and Front Desk Staff regarding provider credentialing by insurance plan.
Enhance patient satisfaction by improving patient service experience with QM, CMO, Regional Psychiatric Directors, Clinical Integration, and program staff.
Address patient and provider complaints and feedback with QM and CMO.
Identify quality improvement initiatives with CMO and COO, implementing and monitoring performance against quality metrics.
Develop code utilization for analysis with IS.
Develop medical budgets in partnership with CMO, implementing strategies to improve revenue generation and profitability.
Monitor financial performance and adjust operations and strategy as necessary alongside CMO.
Manage medical supplies & equipment ordering process, negotiating with vendors to secure best service and price points.
Assist in policy development, revision, and editing.
Perform other duties as assigned or necessary related to the general nature of the position.
Assist in new office set-ups.
Serve as a member of EHR Workgroup.
Qualifications
Minimum Education Required: Bachelor’s degree.
Minimum Experience Required: Four (4) years of management experience, with at least two (2) years managing member services and/or medical operations within a healthcare system.
Regulatory
Minimum 18 years of age.
Valid AZ DPS Level I fingerprint clearance card (must be maintained throughout employment).
CPR, First Aid, AED certification if required (must be maintained throughout employment).
Current, valid Driver’s License and 39‑month Motor Vehicle Report, plus proof of vehicle registration liability insurance.
Initial current negative TB test result if required (Employer provides).
Questions about this position? Contact us at HR@ichd.net.
Intermountain Centers is an equal opportunity employer. Intermountain Centers does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.
Seniority level
– Executive
Employment type
– Full‑time
Job function
– Health Care Provider
Industries – Hospitals and Health Care
#J-18808-Ljbffr