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Vibotek LLC

Senior ServiceNow Developer

Vibotek LLC, Dallas, Texas, United States, 75215

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Senior ServiceNow Developer

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Vibotek LLC

Senior ServiceNow Developer (10+ Years of Experience)

Position Title:

Senior ServiceNow Developer

Location:

Dallas TX (Hybrid)

Need USC only

Job Summary

We are seeking a highly skilled and experienced

Senior ServiceNow Developer

to lead the design, implementation, and optimization of our ServiceNow platform. The ideal candidate will possess in-depth expertise in

CMDB management ,

MID Server configuration ,

ITOM (IT Operations Management) ,

API development , and advanced configurations like

mTLS

and

Software Bill of Material (SBOM) modeling . This role also involves creating and deploying

custom health dashboards

and optimizing

out-of-the-box dashboards

to enhance operational insights and business outcomes.

Key Responsibilities

ServiceNow Platform Development & Administration

Architect, configure, and manage the ServiceNow CMDB for effective asset and service tracking.

Deploy and maintain MID Servers to enable robust system integrations and data aggregation.

Drive ITOM implementations, including Discovery, Event Management, and Service Mapping.

Dashboards and Monitoring Solutions

Develop and deploy custom health dashboards tailored to customer and organizational requirements.

Enhance and maintain out-of-the-box dashboards for better data visualization and reporting.

Integration and API Development

Design and implement secure APIs (REST/SOAP) for seamless system integrations.

Ensure compliance with security protocols, including mTLS configuration for secure data communications.

Advanced Configuration and Customization

Model Software Bill of Materials (SBOM) for effective software asset tracking and compliance.

Implement advanced ITOM solutions to optimize service delivery and monitoring.

Stakeholder Collaboration

Work closely with business and IT stakeholders to gather requirements and translate them into scalable technical solutions.

Provide leadership and mentorship to junior developers and administrators.

Documentation and Best Practices

Maintain detailed documentation for configurations, workflows, integrations, and customizations.

Adhere to and promote best practices for change management and system governance.

Required Qualifications

8+ years of hands‑on experience with ServiceNow development and administration.

Deep expertise in configuring and managing the ServiceNow CMDB, including integrations and best practices.

Proven track record in configuring MID Servers for data collection and integration tasks.

Extensive experience with ITOM modules, including Discovery, Service Mapping, and Event Management.

Advanced proficiency in creating and optimizing custom and out-of-the-box dashboards for monitoring and reporting.

Strong experience with API development and integration using REST/SOAP frameworks.

Expertise in mTLS configuration for secure communications.

Experience with Software Bill of Material (SBOM) modeling and its applications.

Strong scripting skills in JavaScript, PowerShell, or Python.

Familiarity with ITIL processes and their implementation in ServiceNow.

Preferred Qualifications

ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist, Certified Application Developer, or ITOM Specialist).

Experience with advanced ITOM use cases such as anomaly detection and AIOps integrations.

Understanding of DevOps practices and CI/CD pipeline integration.

Familiarity with cloud technologies and their integration with ServiceNow.

Seniority level Mid‑Senior level

Employment type Full-time

Job function Engineering and Information Technology

Industries IT Services and IT Consulting

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