Evergreen Goodwill of Northwest Washington
Production Supervisor
Evergreen Goodwill of Northwest Washington, Seattle, Washington, us, 98127
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high‑quality, free job training, education and job placement.
We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). The Production Supervisor role oversees donation and production operations to meet or exceed optimum level of merchandise production, supervises production employees, and ensures daily production goals are met.
Title:
Production Supervisor
Department:
Production
FLSA Status:
Non‑Exempt
Reports to:
Production Assistant Manager
About the Position The Production Supervisor manages day‑to‑day donation and production operations of the store to meet or exceed optimal levels of merchandise production. The role includes supervising production employees, maintaining a safe, clean, and organized working environment, and ensuring compliance with safety and operational standards. (Some duties are not required for the Seattle Store Production Supervisor as this location does not operate donations but supports other stores.) Pay Rate: $23.50/hour.
Essential Functions and Responsibilities
Ensure donations are processed to maximize sales and minimize waste.
Conduct quality checks on merchandise before it is placed on the sales floor.
Ensure all donations are processed expediently from the donation door to the sales floor.
Communicate needs with store management to ensure production and sales goals are met.
Schedule and assign employees to complete operational requirements.
Promote productivity by following up with employees on work results.
Resolve workplace employee concerns by addressing issues that impact employee performance and productivity.
Coordinate dock efforts by assigning staff within production and transportation area.
Ensure Production Associates are stocked with supplies.
Prepare reports by collecting, documenting and summarizing information.
Plan, organize and monitor assignments to complete projects.
Build and maintain internal and external customer satisfaction.
Uphold safe work practices by assisting in safety training and reporting potential hazards or accidents.
Consistently and safely execute duties associated with forklift operation when certified to Evergreen Goodwill standards.
Perform other duties as assigned.
Supervisory Responsibilities Carrying out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws, including interviewing, hiring, training, planning, assigning and directing work, monitoring performance, rewarding and disciplining employees, and addressing complaints and resolving problems. Partner with People Relations as needed.
Position Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for disabilities.
Education And Experience
High school graduate/GED equivalency preferred.
Minimum 1 year production or warehouse experience, working knowledge of material handling practices.
Minimum 6 months to 1 year of supervisory experience.
Familiarity with dock equipment, lifting and handling techniques.
Basic math skills for reports, documentation, etc.
Ability to work and lead in a team environment.
Ability to carry out instructions.
Computer/Technology Skills
Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
Ability to learn new technology and software related to the job.
Certificates, Licenses, Or Registrations
Evergreen Goodwill forklift certification optional; must meet eligibility requirements.
Physical Abilities Lift and carry up to 30‑40 pounds; frequent bending, kneeling, reaching, stooping, squatting, climbing ladders, and traveling across surfaces such as stairs and uneven terrain. Communicate effectively both verbally and written, including with those who have limited English skills. Maintain reliable attendance.
Essential Mental/Sensory Abilities
Organizing, sorting, categorizing, counting, adding, subtracting.
Prioritizing.
Problem solving.
Communicating with the public.
Verbal and written communication skills.
Work Environment Warehouse environment with temperature variation, exposure to dust, and occasional travel for off‑site training and events.
Everyone Is Welcome When you join Evergreen Goodwill, you join a truly vibrant community. We value diversity in all its forms and celebrate individual and cultural differences.
Why Work at Evergreen Goodwill?
A health plan that includes medical, dental, vision and prescription coverage.
100% Employer‑paid life, accidental death and dismemberment (AD&D), and long‑term disability insurance (for salaried employee).
Voluntary supplemental coverage for life, accident, illness, and short‑and long‑term disability.
Flexible Spending Accounts (FSA) Plan.
Roth and 403(b) Retirement Savings Plans.
Paid vacation, holiday and sick time.
Limited paid time off for Jury Duty and Bereavement Leave.
Employee discounts.
Employee referral bonus.
Employee Assistance Program (EAP).
Mentorship Program.
Career Advancement Opportunities.
Paid Job Training.
EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.
This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate.
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We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). The Production Supervisor role oversees donation and production operations to meet or exceed optimum level of merchandise production, supervises production employees, and ensures daily production goals are met.
Title:
Production Supervisor
Department:
Production
FLSA Status:
Non‑Exempt
Reports to:
Production Assistant Manager
About the Position The Production Supervisor manages day‑to‑day donation and production operations of the store to meet or exceed optimal levels of merchandise production. The role includes supervising production employees, maintaining a safe, clean, and organized working environment, and ensuring compliance with safety and operational standards. (Some duties are not required for the Seattle Store Production Supervisor as this location does not operate donations but supports other stores.) Pay Rate: $23.50/hour.
Essential Functions and Responsibilities
Ensure donations are processed to maximize sales and minimize waste.
Conduct quality checks on merchandise before it is placed on the sales floor.
Ensure all donations are processed expediently from the donation door to the sales floor.
Communicate needs with store management to ensure production and sales goals are met.
Schedule and assign employees to complete operational requirements.
Promote productivity by following up with employees on work results.
Resolve workplace employee concerns by addressing issues that impact employee performance and productivity.
Coordinate dock efforts by assigning staff within production and transportation area.
Ensure Production Associates are stocked with supplies.
Prepare reports by collecting, documenting and summarizing information.
Plan, organize and monitor assignments to complete projects.
Build and maintain internal and external customer satisfaction.
Uphold safe work practices by assisting in safety training and reporting potential hazards or accidents.
Consistently and safely execute duties associated with forklift operation when certified to Evergreen Goodwill standards.
Perform other duties as assigned.
Supervisory Responsibilities Carrying out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws, including interviewing, hiring, training, planning, assigning and directing work, monitoring performance, rewarding and disciplining employees, and addressing complaints and resolving problems. Partner with People Relations as needed.
Position Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for disabilities.
Education And Experience
High school graduate/GED equivalency preferred.
Minimum 1 year production or warehouse experience, working knowledge of material handling practices.
Minimum 6 months to 1 year of supervisory experience.
Familiarity with dock equipment, lifting and handling techniques.
Basic math skills for reports, documentation, etc.
Ability to work and lead in a team environment.
Ability to carry out instructions.
Computer/Technology Skills
Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
Ability to learn new technology and software related to the job.
Certificates, Licenses, Or Registrations
Evergreen Goodwill forklift certification optional; must meet eligibility requirements.
Physical Abilities Lift and carry up to 30‑40 pounds; frequent bending, kneeling, reaching, stooping, squatting, climbing ladders, and traveling across surfaces such as stairs and uneven terrain. Communicate effectively both verbally and written, including with those who have limited English skills. Maintain reliable attendance.
Essential Mental/Sensory Abilities
Organizing, sorting, categorizing, counting, adding, subtracting.
Prioritizing.
Problem solving.
Communicating with the public.
Verbal and written communication skills.
Work Environment Warehouse environment with temperature variation, exposure to dust, and occasional travel for off‑site training and events.
Everyone Is Welcome When you join Evergreen Goodwill, you join a truly vibrant community. We value diversity in all its forms and celebrate individual and cultural differences.
Why Work at Evergreen Goodwill?
A health plan that includes medical, dental, vision and prescription coverage.
100% Employer‑paid life, accidental death and dismemberment (AD&D), and long‑term disability insurance (for salaried employee).
Voluntary supplemental coverage for life, accident, illness, and short‑and long‑term disability.
Flexible Spending Accounts (FSA) Plan.
Roth and 403(b) Retirement Savings Plans.
Paid vacation, holiday and sick time.
Limited paid time off for Jury Duty and Bereavement Leave.
Employee discounts.
Employee referral bonus.
Employee Assistance Program (EAP).
Mentorship Program.
Career Advancement Opportunities.
Paid Job Training.
EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.
This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate.
#J-18808-Ljbffr