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Chuze Fitness

General Manager

Chuze Fitness, National City, California, United States, 92180

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Why Chuze? At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and a strong work ethic.

Job Description Pay Range:

$68,200 - $78,100 / annually

The General Manager (GM) at Chuze Fitness is the heartbeat of our facility, ensuring top-tier customer service, cleanliness, and an unbeatable culture. The GM greets and engages with guests and manages our amazing team by recruiting, training, and delivering on-the-spot coaching and performance reviews. This position involves handling administrative duties, developing strong interpersonal skills, paying attention to detail, and fostering strong cross‑departmental partnerships. Our GM role is perfect for a dynamic leader who inspires and elevates our club to new heights.

Responsibilities

Lead and train a team of 20-30 employees to go above and beyond in customer service, cleanliness, and culture

Work alongside your team and complete the full scope of duties expected of the operations staff

Recruit and onboard new talent by conducting phone screens and in‑person interviews

Oversee all functions of the club, including front desk operations, Kids Club, and Smoothie Bar, if applicable

Work in close collaboration with the District Leadership Team in all aspects of club operations

Regularly manage member concerns and guide the team in difficult situations by determining the proper course of action and implementing improvement initiatives

Establish and maintain productive and proactive cross‑departmental communication and understanding of fitness operations, maintenance, and troubleshooting processes

Act as an extension of the Human Resources department

Meet club metrics for operational excellence such as labor management, minimizing turnover, enhancing sales, facilities management, and quality assurance

Develop all direct reports through one‑on‑one conversations, conducting performance reviews, and coaching documentation, including up to termination

Oversee timely completion of inventory orders and securing accurate inventory counts

Promptly address and resolve emergent issues, ensuring continuous club operations and minimizing any disruptions to the business’ success

Complete administrative tasks such as reporting, email management, and effective scheduling

Prepare and facilitate monthly team meetings in collaboration with club department leaders and assistant manager(s)

Perks & Benefits

Free Chuze membership + 1 Free membership for a friend or family member

Free iChuze Membership

Professional training and growth opportunities

Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)

Personal device stipend

Team building events and annual holiday parties

Medical, Dental, Vision and other supplemental insurance

Paid Vacation, sick time, and holidays

401(k)

Physical Requirements

Able to read, write, and speak clearly in English

Touring the club: walking and climbing stairs

Bending, kneeling, and repetitive arm movement

Standing for long periods

Repetitive phone work

Typing and computer operations

Ability to lift at least 50 lbs

Additional Information Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.

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