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Mapbox

Head of Revenue Operations

Mapbox, Washington, District of Columbia, us, 20022

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Head of Revenue Operations

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Mapbox

Mapbox is the leading real‑time location platform for a new generation of location‑aware businesses. It equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of its flexibility, security, and privacy compliance. Organizations use Mapbox applications, data, SDKs, and APIs to create customized and immersive experiences that delight their customers.

What You’ll Do As Head of Rev Ops, you will report directly to the global head of Sales and be responsible for all key aspects of Revenue Operations. You will support sales deals closing and order administration; analyze data to inform smart sales decisions; forecast sales and pipeline; provide sales enablement training that focuses on “use case” selling; design, run, and track sales commission plans; and work with the Head of Sales to accelerate growth through continual sales process improvements. This role requires a strategic leader who embraces detail, coaches teams, collaborates cross‑functionally, and uses data to build strategies across all sales activities.

Sales Forecasting: Manage the forecasting process with sales managers, Head of Automotive, and FP&A to ensure an accurate forecast and pipeline.

Data Analytics: Own data analytics related to all sales activities—primarily SFDC—focusing on data hygiene, pipeline development, and insight generation.

Pipeline: Track and analyze the overall sales pipeline funnel from lead to close, identifying improvement areas and designing programs to help sellers move deals faster.

Deal Desk: Manage the sales deal desk team responsible for supporting sales deals closing and order administration.

Sales Enablement: Provide strategic oversight of enablement by guiding the Enablement Program Manager to develop materials and deliver training that empowers our sales team to excel at “use case” selling.

Sales Compensation: Oversee the preparation and administration of annual sales compensation plans, including quotas, territories, and plan design improvements.

Important Traits for This Role

Extremely strong written and oral communication skills.

A self‑starter, motivated player‑coach who enjoys rolling up their sleeves and doing the work while building and managing a team in an unstructured environment.

Hands‑on experience with all Rev Ops functions: sales forecasting, SFDC data cleanliness/analysis, sales enablement, deal desk/order administration, and commission plan design/administration.

Deep expertise with SFDC and a willingness to be scrappy, iterate, and resolve issues cross‑functionally.

Scope of influence—ability to drive consensus across cross‑functional groups using data and persuasion.

Operational excellence and process improvement focus, learning from mistakes and building scale in a pre‑IPO company.

10+ years of Sales Ops experience, with a minimum of 5+ years in people management.

Preferred experience with Platform‑as‑a‑Service, consumption‑based revenue models, and/or B2B or B2E environments.

What We Value

High‑performing creative individuals who dig into problems and opportunities.

Commitment to supporting employees' whole selves through flexible care, parental leave, and innovative wellness programs.

Fostering an environment of teaching and learning to equip team members for success.

Strong belief in growing a diverse team and encouraging people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

Our annual base compensation for this role ranges from $232,900 – $315,100 for most U.S. locations and 5% to 10% higher for U.S. locations with a higher cost of labor. Job level and actual compensation will be determined based on qualifications, experience, market demands, and location.

By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy, which is linked here.

Mapbox participates in E‑Verify to confirm employee work authorization. Please refer to the Notice of E‑Verify Participation and Right to Work posters for more information.

We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.

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