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TechDigital Group

Senior Genesys Cloud CX Voice Engineer

TechDigital Group, Denver, Colorado, United States, 80285

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A leading technology firm in Denver seeks a highly skilled professional to implement Genesys Cloud CX solutions and enhance telephony systems. The ideal candidate has over 8 years of experience in call center environments and a mastery of Genesys Cloud, coupled with knowledge in Teams Voice configuration. Responsibilities include planning, implementing, and mentoring within the Voice Services team, ensuring optimal service delivery and compliance with regulations. #J-18808-Ljbffr