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20/20 Insights

Head of Product & Delivery

20/20 Insights, San Francisco, California, United States, 94199

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Join a profitable, founder‑led SaaS+AI company that's transforming how organizations align strategy with execution. No VCs breathing down our necks – just a growing base of enterprise clients who love our performance execution and talent platform.

The Opportunity You'll work directly with the CEO and CSO to own product strategy and technical delivery for our platform. We've built something customers genuinely value and now we need someone to help us scale intelligently.

You'll drive product vision from concept to deployment, leading our offshore engineering team to deliver features that solve real customer problems and accelerate our growth.

What You'll Own

Drive comprehensive product roadmap development: translating customer needs and market opportunities into regular release cycles

Lead and scale our offshore engineering team: manage sprints, prioritise backlogs, and ensure quality delivery across time zones

Conduct customer discovery calls and synthesize feedback into actionable product requirements

Define feature specifications and acceptance criteria that balance customer needs with technical constraints

Analyse product usage data and metrics to identify growth levers and retention drivers

Refine, tune and scale our RAG‑based AI system to improve accuracy and expand capabilities

Establish product development processes that scale with our growing team

You're Perfect If You

Have 5+ years in B2B SaaS product management (HR tech experience is gold)

Have successfully managed distributed/offshore engineering teams and can drive technical excellence across time zones

Excel at writing clear product, design and technical specifications

Think in systems but execute with scrappy pragmatism

Can balance customer requests with platform vision and technical debt

Comfortable making technical trade‑offs and explaining them to stakeholders

Actually enjoy customer calls and turning feedback into product improvements

What Makes This Different

Direct line to the founders and CEO: no layers, no politics

Own both product strategy AND engineering execution

Real influence on technical architecture and platform direction

Flexible, fully remote with quarterly strategy sessions

Build and grow the product organization as we scale

Equity participation in a profitable, growing business

We're not trying to be the next unicorn. We're building a sustainable business that genuinely helps organizations create better workplaces. If you want to do meaningful work with significant autonomy, let's talk!

Seniority level Executive

Employment type Full‑time

Job function Product Management and Marketing

Industries Human Resources Services

Referrals increase your chances of interviewing at 20/20 Insights by 2x

Redwood City, CA $212,000.00-$265,000.00 (4 days ago)

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