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CareFirst BlueCross BlueShield

Senior Technical Program Manager (Remote)

CareFirst BlueCross BlueShield, Baltimore, Maryland, United States, 21276

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Senior Technical Program Manager (Remote) We are seeking a Senior Technical Program Manager to lead cross‑functional programs that modernize the enterprise data ecosystem, advance interoperability capabilities, and drive the retirement of legacy platforms. This role will oversee end‑to‑end delivery across architecture, engineering, governance, IT partners, and business stakeholders to ensure scalable, compliant, and future‑ready data solutions.

Essential Functions

Program leadership & execution: Own multi‑year roadmaps for enterprise data modernization, interoperability capabilities, and legacy system decommissioning; manage complex cross‑domain programs; establish milestones, identify risks and dependencies, and coordinate transparency through dashboards, KPIs, and executive updates.

Legacy system retirement: Lead structured deprecation programs for legacy and redundant platforms; define transition states, migration strategies, cutover and go‑live plans, and manage governance requirements.

Stakeholder & change management: Partner with executives, business owners, technology leaders, PMO, and architecture teams; facilitate workshops, resolve conflicts, prioritize tradeoffs; lead change management, communication planning, and operational readiness.

Data & interoperability delivery: Drive delivery of interoperability capabilities (FHIR, HL7, APIs, event streaming) by partnering with architecture and engineering; ensure alignment with enterprise and industry standards.

Technical depth: Translate between business needs and technical implementation across the full data value chain; review technical design documents, data flow architectural diagrams.

Supervisory Responsibility Leads a team utilizing a matrix management system.

Qualifications

Education: Bachelor's Degree in Business Management or related field, OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience.

Experience: 10 years in a program operation role; 3 years in program management capacity.

Certifications preferred: Certified Project Management Professional (PMP)-PMI, PgMP – Program Management Professional.

Preferred Qualifications

Experience leading large program initiatives in the healthcare domain such as EHR, care/utilization management, or data warehouse platform migrations or product launches.

Familiarity with FHIR, implementation guides, payer‑to‑payer, prior auths, clinical data exchanges, or CMS interoperability mandates.

Background in a technical architecture or engineering function.

Hands‑on experience with cloud data platforms (Snowflake, Azure, Confluent/Kafka, MuleSoft).

Experience orchestrating vendor ecosystems, SI partners, and offshore/nearshore teams.

Strong understanding of security, privacy, engineering, and regulatory compliance for healthcare data.

Knowledge, Skills & Abilities

Comprehensive understanding of data architecture concepts, including data models, pipelines, metadata, lineage, quality, and governance.

Strong familiarity with interoperability standards such as FHIR, HL7, X12, RESTful APIs, and event‑driven integration patterns.

Working knowledge of cloud‑native data platforms, microservices, streaming technologies, and legacy system architectures.

Awareness of regulatory frameworks relevant to healthcare data exchanges (HIPAA).

Ability to define and execute multi‑year modernization and deprecation roadmaps across multiple technology domains.

Skilled in translating business outcomes into technical implementation plans, sequencing strategies, and dependency maps.

Proficiency in creating clear program artifacts (OKR/KPIs, RAID logs, dashboards, cutover plans) and communicating with executive leadership.

Salary Range $137,040 - $244,959

Travel Requirements Estimated travel: 10%

Benefits This compensation range is specific and considers factors such as the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401(k) contribution programs/plans (subject to eligibility).

Equal Employment Opportunity CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Apply Please visit our website to apply: www.carefirst.com/careers

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