Florida One Insurance
Job Overview
Full‑time Bilingual Customer Service Representative at Florida One Insurance. Onsite location, salary range $42,600–$92,000 annually.
Responsibilities
Check emails and voicemails, assist clients with inquiries about policies, process changes, and manage claims in both English and Spanish.
Field calls and welcome walk‑in customers, ensuring every client feels informed, supported, and valued.
Collaborate with agents to provide exceptional customer service.
Maintain a high level of customer satisfaction through problem solving and empathy.
Qualifications
Strong communication skills in English and Spanish.
Empathy, compassion, and a customer‑centric mindset.
Problem‑solving ability and critical thinking.
Strong interpersonal skills and teamwork.
Flexibility and adaptability in a fast‑paced environment.
Benefits
Medical, Dental, Vision, Life Insurance.
Competitive salary.
Paid Time Off.
About Florida One Insurance With over a decade of industry experience, Florida One Insurance Agency is dedicated to providing personalised coverage tailored to your unique needs. We pride ourselves on delivering exceptional customer service and fostering a culture of empathy and professionalism.
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Responsibilities
Check emails and voicemails, assist clients with inquiries about policies, process changes, and manage claims in both English and Spanish.
Field calls and welcome walk‑in customers, ensuring every client feels informed, supported, and valued.
Collaborate with agents to provide exceptional customer service.
Maintain a high level of customer satisfaction through problem solving and empathy.
Qualifications
Strong communication skills in English and Spanish.
Empathy, compassion, and a customer‑centric mindset.
Problem‑solving ability and critical thinking.
Strong interpersonal skills and teamwork.
Flexibility and adaptability in a fast‑paced environment.
Benefits
Medical, Dental, Vision, Life Insurance.
Competitive salary.
Paid Time Off.
About Florida One Insurance With over a decade of industry experience, Florida One Insurance Agency is dedicated to providing personalised coverage tailored to your unique needs. We pride ourselves on delivering exceptional customer service and fostering a culture of empathy and professionalism.
#J-18808-Ljbffr