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Florida One Insurance

Bilingual Customer Service Representative

Florida One Insurance, Delray Beach, Florida, United States, 33483

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Florida One Insurance – Full‑Time Bilingual Customer Service Representative We are seeking a bilingual (English & Spanish) customer service representative who will be onsite in a fast‑paced environment, directly supporting our diverse client base. Your role will involve solving insurance‑related issues, answering questions, and guiding customers through their policies, creating strong, trusting relationships with clients from all backgrounds.

Compensation & Benefits

Competitive salary ranging from

$42,600

to

$92,000

per year, based on experience and performance.

Medical, Dental & Vision Insurance

Life Insurance

Paid Time Off

Support and guidance through the insurance licensing process

Opportunities for growth and development

About Florida One Insurance With over a decade of experience,

Florida One Insurance Agency

specializes in personalized auto insurance solutions. Our team of dedicated agents is committed to helping clients navigate the complexities of insurance with confidence, prioritizing trust, transparency, and exceptional service every time.

Our Mission To empower our clients with the knowledge and support needed to make informed decisions, building lasting relationships along the way.

Responsibilities

Respond to customer inquiries via phone, email, and in person.

Assist with policy updates, claims, and general insurance questions.

Provide clear, empathetic support in both English and Spanish.

Collaborate closely with our agent team to ensure a seamless customer experience.

Maintain accurate records and documentation.

Qualifications

Fluency in English and Spanish (verbal & written).

Excellent verbal and written communication skills.

Strong sense of empathy, professionalism, and customer service.

Problem‑solving ability and attention to detail.

Adaptability in a fast‑paced environment.

Collaborative, team‑oriented mindset.

If you’re ready to grow in a rewarding customer service role and make a difference in your community,

apply today

and join a team that puts people first every day.

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