Quality Assurance Analyst for Military Support Ops

A technology services firm located in Austin, Texas is looking for a Quality Assurance Analyst to improve service quality and monitor performance for Military OneSource operations. Applicants should have a Bachelor's degree and 5 years of experience in quality assurance within a contact center. Skills in Microsoft Office and call monitoring are essential. The position offers competitive compensation and requires U.S. citizenship and fluency in English. #J-18808-Ljbffr