The Brattle Group
Recruiter at The Brattle Group - Corporate Services
The Brattle Group, a privately held, global economics consulting firm, is looking for a
Facilities Services Assistant
to join
our Chicago, IL
office. The Facilities Services Assistant (FSA) is responsible for the daily general Chicago office maintenance including but not limited to: serving as initial contact for Chicago employees with facilities‑related issues; coordinating repair and maintenance with vendors and building management; coordinating furniture and supply orders; operating mailroom and copy center. This person also provides general office support and collaborates on special projects as needed. The Facilities Services Assistant will pride themselves on providing high‑quality customer service as well as consistently showing accuracy, neatness, thoroughness, and adherence to the Firm’s standards.
The FSA must have an understanding of facility operations and systems, the ability to organize and prioritize multiple tasks, and have demonstrated customer service skills with a wide range of clients, contractors, and colleagues.
Responsibilities
Monitor maintenance needs and action requests
Liaise with building management on all facilities‑related issues to ensure efficient, cost‑effective, and timely solutions; escalate internally as needed
Communicate general office notifications (e.g., window cleaning, alarm testing, elevator issues) provided by the landlord to the office
Coordinate on‑site needs with building management, including contractor and vendor compliance with building regulations (proofs of insurance, access requests, notifications, and approvals for management and security teams)
Coordinate all service providers and service calls; provide on‑site oversight when required
Participate in the vendor selection and vetting process for the Chicago office
Verify vendor invoices for approval; track and follow up on invoice disputes
Schedule repairs and services to ensure clean and safe furniture and equipment year‑round; recommend additions or replacements as needed
Request, track, and administer building‑issued ID access cards and Brattle security cards for employees, visitors, and temps, including deactivation for departing employees
Assist the BSSM with Emergency Response and evacuation planning
Support real estate efforts including space remodels, office moves, and furniture/workstation installations
Serve as first point of contact for visitors and employees
Order catering for office events, meetings, and clients; maintain pantry inventory of snacks and beverages
Provide basic IT support as needed
Ensure overall readiness and cleanliness of general office space, including common areas and conference rooms; support catering set‑up and break‑down
Brew and replenish fresh coffee throughout the day
Participate in new hire orientation by providing welcome materials, conducting office tours, and ensuring workstations and equipment are ready
Perform copying, binding, faxing, scanning, and materials distribution
Distribute mail and packages; maintain postage machine; order and restock postage supplies
Set up meetings, including initiating or accepting video conferences, logging into Zoom, preparing materials, and supporting catering needs
Support marketing initiatives such as client mailings and holiday cards as directed
Candidate
High School Diploma required; Two (2) years facilities/office experience in an office setting preferred
Basic knowledge of Outlook, Excel, and Word required
Excellent customer service skills and attitude is required
Ability to multitask and work in a fast paced office environment
Must be able to exercise appropriate judgment as necessary
Requires the ability to concentrate and pay close attention to detail
Ability to adapt easily to change expected
Requires the lifting of boxes and moving of furniture up to 40lbs
Perform duties of a confidential nature
Salary Base salary range: $55,000 - $65,000 annually. Actual salary will depend on a variety of factors, including experience and training.
Employer The Brattle Group answers complex economic, finance, and regulatory questions for corporations, law firms, and governments around the world. We are distinguished by the clarity of our insights and the credibility of our experts, which include leading international academics and industry specialists. Brattle has over 450 talented professionals across four continents. For more information, please visit our website.
Equal Opportunity The Brattle Group is an Equal Opportunity and Affimative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, citizenship status, national origin, ancestry, sex, gender identity and expression, age, height, weight, domestic partner status, Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status), genetic information, sexual orientation, disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), marital status, veteran status, political affiliation, drug or alcohol abuse or alcoholism, or any other characteristic protected under applicable law.
Seniority level Entry level
Employment type Full‑time
Job function Administrative
Industries Business Consulting and Services
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Facilities Services Assistant
to join
our Chicago, IL
office. The Facilities Services Assistant (FSA) is responsible for the daily general Chicago office maintenance including but not limited to: serving as initial contact for Chicago employees with facilities‑related issues; coordinating repair and maintenance with vendors and building management; coordinating furniture and supply orders; operating mailroom and copy center. This person also provides general office support and collaborates on special projects as needed. The Facilities Services Assistant will pride themselves on providing high‑quality customer service as well as consistently showing accuracy, neatness, thoroughness, and adherence to the Firm’s standards.
The FSA must have an understanding of facility operations and systems, the ability to organize and prioritize multiple tasks, and have demonstrated customer service skills with a wide range of clients, contractors, and colleagues.
Responsibilities
Monitor maintenance needs and action requests
Liaise with building management on all facilities‑related issues to ensure efficient, cost‑effective, and timely solutions; escalate internally as needed
Communicate general office notifications (e.g., window cleaning, alarm testing, elevator issues) provided by the landlord to the office
Coordinate on‑site needs with building management, including contractor and vendor compliance with building regulations (proofs of insurance, access requests, notifications, and approvals for management and security teams)
Coordinate all service providers and service calls; provide on‑site oversight when required
Participate in the vendor selection and vetting process for the Chicago office
Verify vendor invoices for approval; track and follow up on invoice disputes
Schedule repairs and services to ensure clean and safe furniture and equipment year‑round; recommend additions or replacements as needed
Request, track, and administer building‑issued ID access cards and Brattle security cards for employees, visitors, and temps, including deactivation for departing employees
Assist the BSSM with Emergency Response and evacuation planning
Support real estate efforts including space remodels, office moves, and furniture/workstation installations
Serve as first point of contact for visitors and employees
Order catering for office events, meetings, and clients; maintain pantry inventory of snacks and beverages
Provide basic IT support as needed
Ensure overall readiness and cleanliness of general office space, including common areas and conference rooms; support catering set‑up and break‑down
Brew and replenish fresh coffee throughout the day
Participate in new hire orientation by providing welcome materials, conducting office tours, and ensuring workstations and equipment are ready
Perform copying, binding, faxing, scanning, and materials distribution
Distribute mail and packages; maintain postage machine; order and restock postage supplies
Set up meetings, including initiating or accepting video conferences, logging into Zoom, preparing materials, and supporting catering needs
Support marketing initiatives such as client mailings and holiday cards as directed
Candidate
High School Diploma required; Two (2) years facilities/office experience in an office setting preferred
Basic knowledge of Outlook, Excel, and Word required
Excellent customer service skills and attitude is required
Ability to multitask and work in a fast paced office environment
Must be able to exercise appropriate judgment as necessary
Requires the ability to concentrate and pay close attention to detail
Ability to adapt easily to change expected
Requires the lifting of boxes and moving of furniture up to 40lbs
Perform duties of a confidential nature
Salary Base salary range: $55,000 - $65,000 annually. Actual salary will depend on a variety of factors, including experience and training.
Employer The Brattle Group answers complex economic, finance, and regulatory questions for corporations, law firms, and governments around the world. We are distinguished by the clarity of our insights and the credibility of our experts, which include leading international academics and industry specialists. Brattle has over 450 talented professionals across four continents. For more information, please visit our website.
Equal Opportunity The Brattle Group is an Equal Opportunity and Affimative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, citizenship status, national origin, ancestry, sex, gender identity and expression, age, height, weight, domestic partner status, Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status), genetic information, sexual orientation, disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), marital status, veteran status, political affiliation, drug or alcohol abuse or alcoholism, or any other characteristic protected under applicable law.
Seniority level Entry level
Employment type Full‑time
Job function Administrative
Industries Business Consulting and Services
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