kate spade new york
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
Assistant Store Leader General Purpose of the Position : Partner with store leadership to produce successful financial results and provide leadership to the team to execute sales generation, clientele development, operational, visual, recruitment, and administrative functions.
Essential Duties and Responsibilities Client & Service Expert
Development of a clientele through proactive client outreach and building and maintaining relationships with new clients
Partner with SM to develop business‑driving initiatives that build repeat business or attract new customers to the store (events and marketing opportunities)
Ensure each associate actively utilizes their client book to generate increased sales through monthly client book reviews and outreach evaluation
Ensure team compliance with all clientele standards and thank‑you note program
Ensure all associates complete the sales training program
Model and supervise the selling environment, providing consistent coaching on the sales training process to ensure the highest level of customer service and sales
Leadership Presence / Steward of Talent
Assist SM with achieving financial success by improving measurable results that positively impact store performance
Assume SM role in manager’s absence
Lead by example to achieve personal sales goals
Educate the team on product, sales plans, personal goals, measurable stats; coach to these stats to maximize business
Network in the community to fill open positions efficiently, building a bench for future promotions and openings
Manage administrative recruitment duties (scheduling interviews & communicating with candidates)
Onboard new team members effectively through 30/60/90 touch‑bases; conduct ongoing review and assessment of employee performance through monthly meetings with direct reports
Utilize mid‑year and annual review processes for associate development and advancement; monitor and address performance concerns timely, partnering GM
Building Brand Equity
Understand and communicate the Kate Spade brand aesthetic, philosophy, and lifestyle to the sales team and customers
Ensure brand and operating standards are met to support brand consistency
Ensure visual merchandising directives are implemented and store presentation standards achieved and maintained
Communicate merchandise sell‑through, stock position, business trend information, product issues, customer feedback to SM to increase customer service and sales
Operational Excellence
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, and securing the facility
Assist SM in maintaining payroll budget by managing schedules and making necessary adjustments when warranted
Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect inventory and assets
Accurately process all POS transactions to maintain inventory integrity
Skills and Abilities Required
Professional sales development and exceptional interpersonal skills
Strong leadership qualities; communicate effectively with all levels within the organization and client base
Ability to analyze selling reports, identify business trends, and react quickly to business needs
Comfort making decisions and mediating conflict within a team environment
Proficient in Windows‑based software such as Excel, Word, and Outlook
Physical Requirements
Available to work store schedule, including evenings and weekends
Stand for extended periods of time
Safely lift boxes up to 40 pounds
Comfortable climbing ladders
Education and Experience Required
Minimum 3 years management experience in a comparable retail environment
College degree preferred
Prior luxury goods experience preferred
Our Competencies for All Employees
Courage: Provides direct, complete, and actionable feedback; faces problems head‑on
Creativity: Generates original ideas and makes connections among unrelated concepts
Customer Focus: Dedicated to meeting expectations and improving products and services
Dealing with Ambiguity: Adapts to change, acts without full picture, handles risk and uncertainty
Drive for Results: Exceeds goals, bottom‑line oriented, pushes self and others for results
Interpersonal Savvy: Builds rapport, uses diplomacy, diffuses high‑tension situations
Learning on the Fly: Learns quickly, experiments, grasps underlying structure of tasks
Our Competencies for All People Managers
Strategic Agility: Anticipates future consequences, creates competitive strategies
Developing Direct Reports and Others: Provides challenging tasks, holds development discussions, builds career plans
Building Effective Teams: Creates strong morale, shares wins, fosters open dialogue, defines team success
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or employeerelations@tapestry.com.
Work Setup BASE PAY RANGE: $18.50 – $31.50 hourly
Benefits Our company offers a range of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance, disability insurance, 401(k) savings plan, and paid time off for wellness needs and vacations. Eligible employees also receive discounts on certain products and incentive compensation.
#J-18808-Ljbffr
Assistant Store Leader General Purpose of the Position : Partner with store leadership to produce successful financial results and provide leadership to the team to execute sales generation, clientele development, operational, visual, recruitment, and administrative functions.
Essential Duties and Responsibilities Client & Service Expert
Development of a clientele through proactive client outreach and building and maintaining relationships with new clients
Partner with SM to develop business‑driving initiatives that build repeat business or attract new customers to the store (events and marketing opportunities)
Ensure each associate actively utilizes their client book to generate increased sales through monthly client book reviews and outreach evaluation
Ensure team compliance with all clientele standards and thank‑you note program
Ensure all associates complete the sales training program
Model and supervise the selling environment, providing consistent coaching on the sales training process to ensure the highest level of customer service and sales
Leadership Presence / Steward of Talent
Assist SM with achieving financial success by improving measurable results that positively impact store performance
Assume SM role in manager’s absence
Lead by example to achieve personal sales goals
Educate the team on product, sales plans, personal goals, measurable stats; coach to these stats to maximize business
Network in the community to fill open positions efficiently, building a bench for future promotions and openings
Manage administrative recruitment duties (scheduling interviews & communicating with candidates)
Onboard new team members effectively through 30/60/90 touch‑bases; conduct ongoing review and assessment of employee performance through monthly meetings with direct reports
Utilize mid‑year and annual review processes for associate development and advancement; monitor and address performance concerns timely, partnering GM
Building Brand Equity
Understand and communicate the Kate Spade brand aesthetic, philosophy, and lifestyle to the sales team and customers
Ensure brand and operating standards are met to support brand consistency
Ensure visual merchandising directives are implemented and store presentation standards achieved and maintained
Communicate merchandise sell‑through, stock position, business trend information, product issues, customer feedback to SM to increase customer service and sales
Operational Excellence
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, and securing the facility
Assist SM in maintaining payroll budget by managing schedules and making necessary adjustments when warranted
Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect inventory and assets
Accurately process all POS transactions to maintain inventory integrity
Skills and Abilities Required
Professional sales development and exceptional interpersonal skills
Strong leadership qualities; communicate effectively with all levels within the organization and client base
Ability to analyze selling reports, identify business trends, and react quickly to business needs
Comfort making decisions and mediating conflict within a team environment
Proficient in Windows‑based software such as Excel, Word, and Outlook
Physical Requirements
Available to work store schedule, including evenings and weekends
Stand for extended periods of time
Safely lift boxes up to 40 pounds
Comfortable climbing ladders
Education and Experience Required
Minimum 3 years management experience in a comparable retail environment
College degree preferred
Prior luxury goods experience preferred
Our Competencies for All Employees
Courage: Provides direct, complete, and actionable feedback; faces problems head‑on
Creativity: Generates original ideas and makes connections among unrelated concepts
Customer Focus: Dedicated to meeting expectations and improving products and services
Dealing with Ambiguity: Adapts to change, acts without full picture, handles risk and uncertainty
Drive for Results: Exceeds goals, bottom‑line oriented, pushes self and others for results
Interpersonal Savvy: Builds rapport, uses diplomacy, diffuses high‑tension situations
Learning on the Fly: Learns quickly, experiments, grasps underlying structure of tasks
Our Competencies for All People Managers
Strategic Agility: Anticipates future consequences, creates competitive strategies
Developing Direct Reports and Others: Provides challenging tasks, holds development discussions, builds career plans
Building Effective Teams: Creates strong morale, shares wins, fosters open dialogue, defines team success
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or employeerelations@tapestry.com.
Work Setup BASE PAY RANGE: $18.50 – $31.50 hourly
Benefits Our company offers a range of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance, disability insurance, 401(k) savings plan, and paid time off for wellness needs and vacations. Eligible employees also receive discounts on certain products and incentive compensation.
#J-18808-Ljbffr