Natural Grocers by Vitamin Cottage
Assistant Store Manager
Natural Grocers by Vitamin Cottage, Incline Village-Crystal Bay, Nevada, United States
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Assistant Store Manager
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Natural Grocers by Vitamin Cottage Overview
The Assistant Store Manager is the second in command of the store, responsible for the successful operation and profitability of the store, including training, directing, and monitoring all department staff. Responsibilities
Greet customers and provide world‑class service. Lead and develop store personnel; train staff on customer service and store procedures. Maintain compliance with food safety certifications and company standards. Manage inventory: product ordering, in‑stock levels, markdowns, product mix, and perishables rotation. Report on sales metrics (sales, average ticket, cost of goods sold, EBITDA, S/LOH) and strive to exceed expectations. Assist the Store Manager with hiring, training, performance evaluations, scheduling, and staff communications. Ensure all safety guidelines are followed and that the store is welcoming and organized. Complete daily operational tasks: opening/closing, cash handling, daily schedules, and required reports. Respond to department manager requests and support coverage during lunch and breaks. Adapt to changing priorities and work flexibility as required. Qualifications
High school diploma or GED; 1–2 years of grocery or related retail management experience preferred. Understanding of natural foods industry is a plus. Forklift certification and completion of applicable food safety training. Excellent customer service skills and a sense of urgency. Proficiency in MS Word, Excel, and Outlook. Cashier trained and able to follow direction and manage multiple priorities. Benefits
All Crew Members: Birthday Bonus Pay Vitamin Bucks (up to $2,080 annually) Holiday Pay for 5 holidays – stores closed Paid Time Off that increases with tenure Paid Nutrition Education good4u Crew Member Discount Power Program (customer appreciation and rewards) Regular scheduled pay increases Advancement opportunities and career development Health and Wellness Program Employee Assistance Program (EAP) Employee Referral Program Full‑Time Crew Members (30+ hours/week): Medical, Dental and Vision Insurance Paid Parental Leave Paid Medical Leave via short‑term disability insurance Company‑paid short‑term and life insurance Voluntary benefits (hospital indemnity, accident, long‑term disability, term life) 401k with company match Health Savings Account with company match Flexible Spending Accounts for healthcare and dependent care Diversity Statement
At the heart of Natural Grocers’ commitment to our community and crew is the belief that all people should be empowered to experience health and wellbeing. We honor our differences, embrace diversity, and cultivate inclusion throughout every aspect of our organization. Physical Capabilities And Environmental Demands
Ability to lift up to 10 lbs. constantly, 11–20 lbs. frequently, 21–50 lbs. occasionally, and 51–100 lbs. with a team lift occasionally. Ability to push or pull up to 15 lbs. frequently, 16–100 lbs. occasionally. Occasional computer use and data entry. Constant walking, standing, fine motor manipulation, and reaching required for the shift. Frequent overhead reach. Occasional sitting, squatting, kneeling, and climbing as needed. Environmental Requirements
Work with sharp tools and equipment, dust, fumes, and a congested worksite. Exposure to noise, cold, heat, wet, humid, outside environments, heights, and contact stress.
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Assistant Store Manager
role at
Natural Grocers by Vitamin Cottage Overview
The Assistant Store Manager is the second in command of the store, responsible for the successful operation and profitability of the store, including training, directing, and monitoring all department staff. Responsibilities
Greet customers and provide world‑class service. Lead and develop store personnel; train staff on customer service and store procedures. Maintain compliance with food safety certifications and company standards. Manage inventory: product ordering, in‑stock levels, markdowns, product mix, and perishables rotation. Report on sales metrics (sales, average ticket, cost of goods sold, EBITDA, S/LOH) and strive to exceed expectations. Assist the Store Manager with hiring, training, performance evaluations, scheduling, and staff communications. Ensure all safety guidelines are followed and that the store is welcoming and organized. Complete daily operational tasks: opening/closing, cash handling, daily schedules, and required reports. Respond to department manager requests and support coverage during lunch and breaks. Adapt to changing priorities and work flexibility as required. Qualifications
High school diploma or GED; 1–2 years of grocery or related retail management experience preferred. Understanding of natural foods industry is a plus. Forklift certification and completion of applicable food safety training. Excellent customer service skills and a sense of urgency. Proficiency in MS Word, Excel, and Outlook. Cashier trained and able to follow direction and manage multiple priorities. Benefits
All Crew Members: Birthday Bonus Pay Vitamin Bucks (up to $2,080 annually) Holiday Pay for 5 holidays – stores closed Paid Time Off that increases with tenure Paid Nutrition Education good4u Crew Member Discount Power Program (customer appreciation and rewards) Regular scheduled pay increases Advancement opportunities and career development Health and Wellness Program Employee Assistance Program (EAP) Employee Referral Program Full‑Time Crew Members (30+ hours/week): Medical, Dental and Vision Insurance Paid Parental Leave Paid Medical Leave via short‑term disability insurance Company‑paid short‑term and life insurance Voluntary benefits (hospital indemnity, accident, long‑term disability, term life) 401k with company match Health Savings Account with company match Flexible Spending Accounts for healthcare and dependent care Diversity Statement
At the heart of Natural Grocers’ commitment to our community and crew is the belief that all people should be empowered to experience health and wellbeing. We honor our differences, embrace diversity, and cultivate inclusion throughout every aspect of our organization. Physical Capabilities And Environmental Demands
Ability to lift up to 10 lbs. constantly, 11–20 lbs. frequently, 21–50 lbs. occasionally, and 51–100 lbs. with a team lift occasionally. Ability to push or pull up to 15 lbs. frequently, 16–100 lbs. occasionally. Occasional computer use and data entry. Constant walking, standing, fine motor manipulation, and reaching required for the shift. Frequent overhead reach. Occasional sitting, squatting, kneeling, and climbing as needed. Environmental Requirements
Work with sharp tools and equipment, dust, fumes, and a congested worksite. Exposure to noise, cold, heat, wet, humid, outside environments, heights, and contact stress.
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