Green Leaf Hospitality Inc
IT Infrastructure & Security Manager
Green Leaf Hospitality Inc, Kalamazoo, Michigan, United States, 49006
Overview
About the Role Were looking for a hands-on IT Infrastructure and Security Manager who is ready to lead from the front. This is a unique opportunity for a mid- to senior-level engineer with deep technical expertiseparticularly in Juniper , Ruckus , and Palo Alto technologiesto take on a player-coach role. Youll manage and mentor a small team (23 direct reports) while remaining actively involved in the planning, building, and securing of our infrastructure. If you're a technically skilled professional ready to take your first step into management or further develop your leadership skills in a supportive environment, wed love to meet you. Top Reasons to Work With GHG We are one of the Nation's 101 Best and Brightest Companies to work for Youll have the opportunity to work with a team that is fun, high-energy, and passionate about Hospitality Youll have the opportunity to work with a technology team that is fun, high-energy, and passionate about using innovative technology to improve our business You will utilize your skills and experience with a company that is dedicated to excellence Responsibilities
Key Responsibilities May include, but not limited to: Lead and Mentor : Manage a small team of infrastructure professionals, providing guidance, support, and technical direction.
Hands-On Engineering : Design, implement, and maintain networking, server, and security systemsprimarily working with Juniper networking gear , Ruckus wireless infrastructure , and Palo Alto firewalls .
Infrastructure Strategy : Collaborate with senior leadership to define infrastructure roadmaps and support business growth and resilience goals.
Security Oversight : Own and maintain core infrastructure security practices, including firewalls, access controls, network segmentation, and endpoint protection.
Monitoring and Incident Response : Oversee monitoring tools, respond to incidents, and lead root cause analysis efforts to drive continuous improvement.
Documentation & Standards : Ensure system documentation is up to date and that best practices and policies are enforced across the infrastructure footprint.
Vendor & Project Management : Manage relationships with key technology vendors, and lead or contribute to infrastructure-related projects.
Qualifications
What You Need for this Position Required: 5+ years of hands-on experience in IT infrastructure, network engineering, or systems administration.
Strong working knowledge of Juniper networking equipment, Ruckus wireless networks, and Palo Alto firewall management and configuration.
Experience managing or mentoring junior engineers (formal team management experience is a plus but not required).
Solid understanding of network security principles, firewalls, VPNs, and endpoint protection.
Proficiency with Windows and/or Linux server environments, virtualization (e.g., VMware or Hyper-V), and monitoring tools.
Excellent troubleshooting, documentation, and communication skills.
Preferred: Certifications such as JNCIS, JNCIP, PCNSE, CWNA, or equivalent.
Experience with cloud networking, SD-WAN, and modern enterprise Wi-Fi deployments.
Background working in environments that emphasize uptime, security, and customer service.
What's in it for You Annual bonus opportunity Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued 401K with 100% match up to 3% and 50% match upfor the next 2% Medical/Dental/Vision/Disability/Life Insurance Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc. 10% discount on GHG outlets (1) shift meal provided per day Monthly cell phone stipends Annual leadership classes and trainings Parental Leave Program Flexible work schedule
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About the Role Were looking for a hands-on IT Infrastructure and Security Manager who is ready to lead from the front. This is a unique opportunity for a mid- to senior-level engineer with deep technical expertiseparticularly in Juniper , Ruckus , and Palo Alto technologiesto take on a player-coach role. Youll manage and mentor a small team (23 direct reports) while remaining actively involved in the planning, building, and securing of our infrastructure. If you're a technically skilled professional ready to take your first step into management or further develop your leadership skills in a supportive environment, wed love to meet you. Top Reasons to Work With GHG We are one of the Nation's 101 Best and Brightest Companies to work for Youll have the opportunity to work with a team that is fun, high-energy, and passionate about Hospitality Youll have the opportunity to work with a technology team that is fun, high-energy, and passionate about using innovative technology to improve our business You will utilize your skills and experience with a company that is dedicated to excellence Responsibilities
Key Responsibilities May include, but not limited to: Lead and Mentor : Manage a small team of infrastructure professionals, providing guidance, support, and technical direction.
Hands-On Engineering : Design, implement, and maintain networking, server, and security systemsprimarily working with Juniper networking gear , Ruckus wireless infrastructure , and Palo Alto firewalls .
Infrastructure Strategy : Collaborate with senior leadership to define infrastructure roadmaps and support business growth and resilience goals.
Security Oversight : Own and maintain core infrastructure security practices, including firewalls, access controls, network segmentation, and endpoint protection.
Monitoring and Incident Response : Oversee monitoring tools, respond to incidents, and lead root cause analysis efforts to drive continuous improvement.
Documentation & Standards : Ensure system documentation is up to date and that best practices and policies are enforced across the infrastructure footprint.
Vendor & Project Management : Manage relationships with key technology vendors, and lead or contribute to infrastructure-related projects.
Qualifications
What You Need for this Position Required: 5+ years of hands-on experience in IT infrastructure, network engineering, or systems administration.
Strong working knowledge of Juniper networking equipment, Ruckus wireless networks, and Palo Alto firewall management and configuration.
Experience managing or mentoring junior engineers (formal team management experience is a plus but not required).
Solid understanding of network security principles, firewalls, VPNs, and endpoint protection.
Proficiency with Windows and/or Linux server environments, virtualization (e.g., VMware or Hyper-V), and monitoring tools.
Excellent troubleshooting, documentation, and communication skills.
Preferred: Certifications such as JNCIS, JNCIP, PCNSE, CWNA, or equivalent.
Experience with cloud networking, SD-WAN, and modern enterprise Wi-Fi deployments.
Background working in environments that emphasize uptime, security, and customer service.
What's in it for You Annual bonus opportunity Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued 401K with 100% match up to 3% and 50% match upfor the next 2% Medical/Dental/Vision/Disability/Life Insurance Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc. 10% discount on GHG outlets (1) shift meal provided per day Monthly cell phone stipends Annual leadership classes and trainings Parental Leave Program Flexible work schedule
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