H&R Block is hiring: Receptionist in Washington

Receptionist at H&R Block

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels they belong.

Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

What You'll Bring to the Team

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service — in person, over the phone, or virtually.
• Maintain office cleanliness and the organization of resources with team members.
• Other duties as assigned.

Your Expertise

• Experience working in a fast‑paced environment.
• Previous experience in a customer‑service environment.
• Ability to multitask.
• Strong organizational and time‑management skills.
• Computer proficiency, including Microsoft Office.

It Would Be Even Better If You Also Had

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

Benefits

• Employee Assistance Program with a Health Advocate.
• Well‑being program, BetterYou, to help you build healthy habits.
• Neuro‑diversity and caregiver support available.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan.
• Click here to checkout all available benefits.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job‑related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short‑term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range: $11.00 – $27.00 / hr.

Sponsored Job: #8141

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Administrative

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.