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metropolis.io

Senior Staff Software Engineer, Customer Experience Seattle, Washington, United

metropolis.io, Seattle, Washington, us, 98127

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Senior Staff Software Engineer, Customer Experience Seattle, Washington, United States

Who we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just \"drive in and drive out.\" We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

Who you are Metropolis is seeking a Senior Staff Software Engineer to lead one of our Customer Experience application development teams through the next growth phase. As an engineering leader, you will be driving the future of Metropolis products forward, shaping vision that enables us to build top notch customer experiences. This individual will provide strong technical thought leadership and will shape an engineering-led culture.

The ideal candidate will have a product-oriented mindset exuding extreme curiosity to explore customer experiences, obsessively finding opportunities for our customers to make technology experience frictionless. This leader will play a critical role in the company's success by ensuring that advancing the tech is aligned with customer needs and contributes to the company's overall growth and profitability.

This is a unique opportunity to realize a large business impact by building an end-to-end mobility platform that supports high throughput locations, aviation, fleet management and other use cases impacting the everyday experience of millions of people.

If you are energized by the mission to empower our customers to harness time through remarkable mobility products, this role is for you. We operate in a fast-paced, challenging, and fun environment! We work together as one team to deliver on our commitments. We challenge the status quo every day, internally and externally.

What you'll do

Provide technical direction that influences the entire company by formulating and implementing technical vision and roadmap

Establish the technologies and best practices needed to achieve operational excellence in system reliability while enabling rapid experimentation and data-informed decisions

Through technology, enable step function improvements in developer experience and velocity

Be a great coach to bring the best out of our engineers and a key driver of hiring top talent

Empower collaborative environment where best product and technical ideas are nurtured and come to life

Create competitive advantages for our customers through their use of our global platform

What we're looking for

10+ years of experience building customer centric applications and products

Experience initiating and driving technical direction

Proven track record of designing and delivering large-scale distributed systems and software products in high volume consumer facing applications

Extremely strong fundamental computer science skills and expert level knowledge of Scala or Java or related language

Strong experience with data-intensive architectures

Deep understanding of tradeoffs involved in release engineering and other processes

Excellent written and verbal communication skills with a proven ability to present complex information in a clear and concise manner to a variety of audiences

Track record of successful cross-functional collaboration while building customer solutions in B2C and B2B settings

While not required, these are a plus

Advanced degree in a technical field such as computer science

Previous experience working inside innovative, high-growth environments

Experience succeeding in situations with high levels of ambiguity

Experience with leading the development of industry altering infrastructure

Experience with leveraging AI technology to streamline engineering activities

Our Stack

Languages + Frameworks: TypeScript, React, Scala (principally), Java (limited)

Cloud: AWS

Version control: Git & GitHub

AI Tooling: Copilot on GitHub

The anticipated base salary for this position is $220,000.00 USD to $250,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

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