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Docusign

Manager, Sales Development Representative

Docusign, San Francisco, California, United States, 94199

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Manager, Sales Development Representative

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Docusign

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Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents.

What You’ll Do The Manager, Sales Development will possess the ability to manage and motivate Sales Development Representatives (SDR) to achieve individual sales and opportunity generation quotas. He/she also must be able to measure, monitor and hold SDRs accountable for their activities and results, lead by example, and make lead qualification calls with SDRs, assist in appointment setting, and effectively present DocuSign’s corporate overview and value proposition. The Sales Development Manager will work with the head of the North American Sales Development organization to increase efficiencies and processes within the department, mentor each SDR individually, build a cohesive team, monitor pipeline, conversion rates, and deliver on quota and forecast.

Responsibilities

Grow Monthly Recurring Revenue (ARR) in defined vertical markets and geographic territories from new SMB, Corporate, and Enterprise accounts.

Develop and execute sales process and strategies and ensure compliance to internal data management and reporting, including use of Salesforce.com.

Assess sales activities and forecasts to determine sales progress and required improvements. Recommend and implement improvements to achieve sales and opportunity creation goals.

Collaborate with Marketing Demand Generation team to ensure effective follow up on leads to generate sales opportunities.

Communicate results and adjust plans according to evolving business needs. Provide detailed reporting of lead flow and key performance indicators to senior management.

Manage and coach a team of SDRs to develop their sales skills, including vertical market knowledge, forecasting, prospecting, and other necessary skills, while maintaining individual accountability to goals.

Maintain and protect DocuSign’s core values, leading by example.

Work with each SDR to develop and implement business/sales plans to achieve sales quota.

Identify and support opportunities for the training and professional development of department personnel.

Operate well in a fast paced, dynamic environment without requiring significant supervision.

Job Designation Hybrid: Employees divide their time between in‑office and remote work. Access to an office location is required. Employees are expected to work in‑office at least two days per week, though frequency may vary by team.

What You Bring Basic

BA/BS in a business or a technical related field of study from an accredited college or university.

5+ years prior management experience in sales and/or sales development role.

Preferred

Prior management experience selling SaaS/Cloud Applications Software at the Enterprise level.

Demonstrated ability to consistently exceed sales/prospecting targets.

Demonstrated ability to successfully resolve situations that are broadly defined, complex, diverse, and occasionally unprecedented.

Excellent communication and presentation skills, both verbal and written.

Demonstrated ability to identify new, creative ways to drive more SMB, Corporate, and Enterprise businesses to purchase and utilize DocuSign’s diverse solution suite.

Benefits

Paid Time Off: earned time off, as well as paid company holidays based on region.

Paid Parental Leave: up to six months off with a child after birth, adoption, or foster care placement.

Full Health Benefits Plans: options for 100% employer‑paid and minimum employee‑contribution health plans from day one of employment.

Retirement Plans: select retirement and pension programs with potential for employer contributions.

Learning and Development: options for coaching, online courses, and education reimbursements.

Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events.

Work Authorization Notice Applicants must already be authorized to work in the United States on a full‑time, permanent basis without the need for current or future sponsorship. We do not provide visa sponsorship or immigration support for this position.

Accommodations Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need a logistical or religious accommodation during the application process, please contact us at accommodations@docusign.com.

Applicant and Candidate Privacy Notice We are dedicated to maintaining protection of personal data throughout the hiring process. All personal information will only be used in direct connection with the job application process and submitted records.

Equal Opportunity Employer Docusign is an Equal Opportunity Employer. We make hiring decisions based on experience and skill, and we do not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights Poster EEO is an Equitable Employment Opportunity program. All employees and applicants are protected under federal law. Contact the Human Resources Department for further details.

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