SayPro
Location
Westminster, London
About the job Job summary About the Role
We’re looking for a highly skilled Senior Infrastructure Engineer to design, implement, and support the core systems and services that drive value and power UK Export Finance.
This is a hands‑on, highly technical role with strategic influence, ideal for someone who thrives on solving complex problems and ensuring infrastructure performance, scalability, and security.
You will need exceptional Infrastructure and Platform services experience and work closely with our internal teams, stakeholders and managed services providers.
You will ensure that KPI’s, SLAs and customer satisfaction targets are consistently achieved.
We are looking for someone who is positive, collaborative and helpful, with good attention to detail when working in a fast‑paced, dynamic government department.
Job description Main Activities
Be a senior infrastructure engineer for the organisation.
Provide senior infrastructure support to 500+ colleagues in a variety of locations across multiple different systems.
Respond and resolve infrastructure issues, incidents & requests.
Architect, deploy and maintain infrastructure solutions across on‑premise and cloud environments (e.g., AWS, Azure).
Lead infrastructure modernization projects, including automation, monitoring, and configuration management that deliver high value to the UKEF business.
Provide significant expertise and support of Microsoft Active Directory, Azure Administration, Intune, Office 365 and other Windows/Cisco technologies.
Ensure high availability, disaster recovery planning and business continuity processes are implemented and tested regularly.
Monitor system performance and reliability, making proactive improvements to prevent outages and optimise usage.
Collaborate with Engineering, DevOps, Security, and IT Operations teams to maintain robust infrastructure standards.
Maintain comprehensive documentation of infrastructure configurations, processes and procedures.
Partner with Security, Network, DevOps and Business teams to align infrastructure roadmaps.
Work closely with our internal security and SOC teams to ensure the integrity and security of UKEF infrastructure.
Work closely with managed service providers to deliver our infrastructure services.
Ensure that IT SLAs are met and IT policies are adhered to by planning, managing and maintaining workloads.
Ensure the Infrastructure team effectively manages customer issues through the incident management framework.
Maintain good working relationships with key service stakeholders, suppliers and customers to help understand their business requirements and priorities.
Be available for out‑of‑hours for high priority technical infrastructure support.
Additional activities include:
You will be supporting and using technologies such as, but not limited to;
Microsoft Azure and Amazon Web Services
GitHub Actions and Azure DevOps
Azure Resource Manager (ARM) templates, BICEP and Terraform
Docker, Azure Container Apps and Azure Container Registry (ACR)
Azure Cognitive Search
Azure SQL, Azure SQL Managed Instances, Azure MySQL and Cosmos DB
Azure Monitor
Cisco Meraki
This list is not exhaustive, and you may be required to carry out additional duties according to business needs.
Person specification Essential Qualifications
Microsoft Certified: Azure Administrator (AZ-104), Azure Solutions Architect (AZ-305), or DevOps Engineer (AZ-400) (A, I)
ITIL Foundation Certification (A, I)
Advanced or specialist cloud certifications (e.g. Azure Security, DevOps, Networking) are highly desirable (A, I)
Knowledge
Substantial experience with Microsoft Azure (preferred), AWS or GCP (A, I)
Infrastructure as Code using Bicep, Terraform or ARM templates (A, I)
Scripting and automation using PowerShell, Bash or Python (A, I)
CI/CD pipeline management using Azure DevOps, GitHub Actions or Jenkins (A, I)
Monitoring and observability using Azure Monitor, Log Analytics and Application Insights (A, I)
Windows Server and Active Directory administration (A, I)
Microsoft Intune and device deployment (A, I)
Networking fundamentals including TCP/IP, VLANs, VPNs and firewalls (A, I)
Virtualisation and containerisation (e.g. Hyper‑V, Docker, Kubernetes) (A, I)
Identity, access and certificate management (A, I)
Change, incident and configuration management within an ITIL environment (A, I)
Experience supporting meeting room technologies including Microsoft Surface Hub (A, I)
Cisco Meraki network management
Palo Alto Firewall management
Skills/Ability
Excellent communication skills able to meet the requirements and demands of different stakeholders. (A, I, T)
An ability to think critically about systems and to adjust consistently as needed (A, I)
Experience
Enterprise‑grade infrastructure design & operations (A, I)
Substantial experience building and running mission‑critical environments (physical, virtual and cloud) (A, I)
Proven track record delivering high‑availability, multi‑site architectures (A, I)
Monitoring and observability using Azure Monitor, Log Analytics and Application Insights (A, I)
Windows Server and Active Directory administration (A, I)
Microsoft Intune and device deployment (A, I)
Networking fundamentals including TCP/IP, VLANs, VPNs and firewalls (A, I)
Virtualisation and containerisation (e.g. Hyper‑V, Docker, Kubernetes) (A, I)
Identity, access and certificate management (A, I)
Change, incident and configuration management within an ITIL environment (A, I, T)
Public cloud migrations & management (A, I, T)
Demonstrable experience with AWS, Azure or GCP hybrid networking, identity & access controls and cost governance (A, I, T)
Linux & Windows Server administration, Active Directory/Group Policy, PowerShell DSC, patch management (A, I)
Networking & security SD‑WAN, Firewalls (Cisco ASA/Palo Alto), vulnerability scanning (A, I)
Automation & scripting (A, I)
Monitoring, observability & capacity planning (A, I)
Backup & disaster‑recovery strategy. Implement and test backups. DR‑site failover drills (A, I)
Soft‑skills & process discipline with demonstrable analytical/problem‑solving mindset, excellent written/verbal communication and the ability to juggle multiple priorities in a matrixed environment (A, I, T)
Demonstrable experience in managing complicated infrastructure and platform environments (A, I, T)
Knowledge and understanding of best practices for service management. (A, I, T)
Experience managing infrastructure incident response and escalation (A, I, T)
Experience managing relationships with senior stakeholders and external partners, being trusted to report accurately against progress and escalated risks and issues to an appropriate level for resolution or mitigation (A, I, T)
Desirable Qualifications
Bachelor’s degree in Computer Science, Information Technology, Engineering or a closely related field. This provides a solid grounding in systems, networking and software fundamentals.
Knowledge
Security & Compliance Frameworks
Backup, Business Continuity & Disaster Recovery
Government & Procurement Frameworks
An understanding of central government, preferably with experience of delivering IT support in this environment. (A, I)
Experience in designing and implementing Docker images through containerisation
PaaS, Kubernetes, OAuth2/SAML2 integrations in NodeJS
Experience in prototyping through reuse of existing Open‑Source components
An understanding of Information Technology Infrastructure Library (ITIL) and project management methodology. (A, I)
Experience
Experience working in a government or regulated environment (A, I)
Prototyping using open‑source components (A, I)
CI/CD pipeline management using Azure DevOps, GitHub Actions or Jenkins (A, I)
Cost optimisation and governance in cloud environments (A, I)
Collaboration with cross‑functional teams including security, architecture and software engineering (A, I)
Infrastructure as Code using Bicep, Terraform or ARM templates (A, I)
Technical skills We’ll assess you against these technical skills during the selection process:
Technical Questions
Case Study
Behaviours We’ll assess you against these behaviours during the selection process:
Changing and Improving
Managing a Quality Service
Delivering at Pace
#J-18808-Ljbffr
About the job Job summary About the Role
We’re looking for a highly skilled Senior Infrastructure Engineer to design, implement, and support the core systems and services that drive value and power UK Export Finance.
This is a hands‑on, highly technical role with strategic influence, ideal for someone who thrives on solving complex problems and ensuring infrastructure performance, scalability, and security.
You will need exceptional Infrastructure and Platform services experience and work closely with our internal teams, stakeholders and managed services providers.
You will ensure that KPI’s, SLAs and customer satisfaction targets are consistently achieved.
We are looking for someone who is positive, collaborative and helpful, with good attention to detail when working in a fast‑paced, dynamic government department.
Job description Main Activities
Be a senior infrastructure engineer for the organisation.
Provide senior infrastructure support to 500+ colleagues in a variety of locations across multiple different systems.
Respond and resolve infrastructure issues, incidents & requests.
Architect, deploy and maintain infrastructure solutions across on‑premise and cloud environments (e.g., AWS, Azure).
Lead infrastructure modernization projects, including automation, monitoring, and configuration management that deliver high value to the UKEF business.
Provide significant expertise and support of Microsoft Active Directory, Azure Administration, Intune, Office 365 and other Windows/Cisco technologies.
Ensure high availability, disaster recovery planning and business continuity processes are implemented and tested regularly.
Monitor system performance and reliability, making proactive improvements to prevent outages and optimise usage.
Collaborate with Engineering, DevOps, Security, and IT Operations teams to maintain robust infrastructure standards.
Maintain comprehensive documentation of infrastructure configurations, processes and procedures.
Partner with Security, Network, DevOps and Business teams to align infrastructure roadmaps.
Work closely with our internal security and SOC teams to ensure the integrity and security of UKEF infrastructure.
Work closely with managed service providers to deliver our infrastructure services.
Ensure that IT SLAs are met and IT policies are adhered to by planning, managing and maintaining workloads.
Ensure the Infrastructure team effectively manages customer issues through the incident management framework.
Maintain good working relationships with key service stakeholders, suppliers and customers to help understand their business requirements and priorities.
Be available for out‑of‑hours for high priority technical infrastructure support.
Additional activities include:
You will be supporting and using technologies such as, but not limited to;
Microsoft Azure and Amazon Web Services
GitHub Actions and Azure DevOps
Azure Resource Manager (ARM) templates, BICEP and Terraform
Docker, Azure Container Apps and Azure Container Registry (ACR)
Azure Cognitive Search
Azure SQL, Azure SQL Managed Instances, Azure MySQL and Cosmos DB
Azure Monitor
Cisco Meraki
This list is not exhaustive, and you may be required to carry out additional duties according to business needs.
Person specification Essential Qualifications
Microsoft Certified: Azure Administrator (AZ-104), Azure Solutions Architect (AZ-305), or DevOps Engineer (AZ-400) (A, I)
ITIL Foundation Certification (A, I)
Advanced or specialist cloud certifications (e.g. Azure Security, DevOps, Networking) are highly desirable (A, I)
Knowledge
Substantial experience with Microsoft Azure (preferred), AWS or GCP (A, I)
Infrastructure as Code using Bicep, Terraform or ARM templates (A, I)
Scripting and automation using PowerShell, Bash or Python (A, I)
CI/CD pipeline management using Azure DevOps, GitHub Actions or Jenkins (A, I)
Monitoring and observability using Azure Monitor, Log Analytics and Application Insights (A, I)
Windows Server and Active Directory administration (A, I)
Microsoft Intune and device deployment (A, I)
Networking fundamentals including TCP/IP, VLANs, VPNs and firewalls (A, I)
Virtualisation and containerisation (e.g. Hyper‑V, Docker, Kubernetes) (A, I)
Identity, access and certificate management (A, I)
Change, incident and configuration management within an ITIL environment (A, I)
Experience supporting meeting room technologies including Microsoft Surface Hub (A, I)
Cisco Meraki network management
Palo Alto Firewall management
Skills/Ability
Excellent communication skills able to meet the requirements and demands of different stakeholders. (A, I, T)
An ability to think critically about systems and to adjust consistently as needed (A, I)
Experience
Enterprise‑grade infrastructure design & operations (A, I)
Substantial experience building and running mission‑critical environments (physical, virtual and cloud) (A, I)
Proven track record delivering high‑availability, multi‑site architectures (A, I)
Monitoring and observability using Azure Monitor, Log Analytics and Application Insights (A, I)
Windows Server and Active Directory administration (A, I)
Microsoft Intune and device deployment (A, I)
Networking fundamentals including TCP/IP, VLANs, VPNs and firewalls (A, I)
Virtualisation and containerisation (e.g. Hyper‑V, Docker, Kubernetes) (A, I)
Identity, access and certificate management (A, I)
Change, incident and configuration management within an ITIL environment (A, I, T)
Public cloud migrations & management (A, I, T)
Demonstrable experience with AWS, Azure or GCP hybrid networking, identity & access controls and cost governance (A, I, T)
Linux & Windows Server administration, Active Directory/Group Policy, PowerShell DSC, patch management (A, I)
Networking & security SD‑WAN, Firewalls (Cisco ASA/Palo Alto), vulnerability scanning (A, I)
Automation & scripting (A, I)
Monitoring, observability & capacity planning (A, I)
Backup & disaster‑recovery strategy. Implement and test backups. DR‑site failover drills (A, I)
Soft‑skills & process discipline with demonstrable analytical/problem‑solving mindset, excellent written/verbal communication and the ability to juggle multiple priorities in a matrixed environment (A, I, T)
Demonstrable experience in managing complicated infrastructure and platform environments (A, I, T)
Knowledge and understanding of best practices for service management. (A, I, T)
Experience managing infrastructure incident response and escalation (A, I, T)
Experience managing relationships with senior stakeholders and external partners, being trusted to report accurately against progress and escalated risks and issues to an appropriate level for resolution or mitigation (A, I, T)
Desirable Qualifications
Bachelor’s degree in Computer Science, Information Technology, Engineering or a closely related field. This provides a solid grounding in systems, networking and software fundamentals.
Knowledge
Security & Compliance Frameworks
Backup, Business Continuity & Disaster Recovery
Government & Procurement Frameworks
An understanding of central government, preferably with experience of delivering IT support in this environment. (A, I)
Experience in designing and implementing Docker images through containerisation
PaaS, Kubernetes, OAuth2/SAML2 integrations in NodeJS
Experience in prototyping through reuse of existing Open‑Source components
An understanding of Information Technology Infrastructure Library (ITIL) and project management methodology. (A, I)
Experience
Experience working in a government or regulated environment (A, I)
Prototyping using open‑source components (A, I)
CI/CD pipeline management using Azure DevOps, GitHub Actions or Jenkins (A, I)
Cost optimisation and governance in cloud environments (A, I)
Collaboration with cross‑functional teams including security, architecture and software engineering (A, I)
Infrastructure as Code using Bicep, Terraform or ARM templates (A, I)
Technical skills We’ll assess you against these technical skills during the selection process:
Technical Questions
Case Study
Behaviours We’ll assess you against these behaviours during the selection process:
Changing and Improving
Managing a Quality Service
Delivering at Pace
#J-18808-Ljbffr