Epic Analyst 2 - Central

The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Analyst 2 - Central to work in Miami.The Epic Analyst 2 - Central assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The Epic Analyst 2 - Central facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.Core Responsibilities:* Serves as a support contact for application end‐users. Identifies issues and works to resolve them.* Designs, develops, implements, and maintains the application.* Supports all phases of testing and document workflow design.* Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.* Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.* Collaborates with trainers on application changes and new features to develop documentation and training strategies.* Assists with analyzing the impact of information technology in clinical work processes.* Participates in on-call rotations and support.* Attends and participates in applicable committees.* Maintains regular communication with team members and participates in weekly project team meetings.* Reviews the status of projects and issues on an ongoing basis with leadership.* Becomes knowledgeable about UHealth’s policies, procedures, and business operations.* Adheres to University and unit-level policies and procedures and safeguards University assets.***This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.*****CORE QUALIFICATIONS:*** Bachelor’s degree in relevant field* Minimum 3 years of relevant experience* Ability to communicate effectively in both oral and written form.* Ability to maintain effective interpersonal relationships.* Ability to recognize, analyze, and solve a variety of problems.* Ability to lead, motivate, develop and train others.* Proficiency in computer software (i.e. Microsoft Office).* Commitment to the University’s core values.*Any appropriate combination of relevant education, experience and/or certifications may be considered.*The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit

to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.**Transforming lives**With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service. #J-18808-Ljbffr