Senior Analytics Lead, Customer Journey Optimization

A leading online home goods retailer in Boston is seeking a Senior Analyst for Journey Optimization, focused on enhancing customer and agent experiences through data-driven insights. The ideal candidate will have a strong analytical background, proficiency in data visualization, and excellent communication skills. With responsibilities spanning from analyzing complex datasets to leading high-impact projects, this role offers a dynamic environment for those passionate about solving business challenges. A hybrid work model is in place, working on-site Monday-Thursday. #J-18808-Ljbffr