Rocket Alumni Solutions Inc.
Startup Operations Lead arrow_right_alt
Rocket Alumni Solutions Inc., Boston, Massachusetts, us, 02298
We’re a fast-growing company offering interactive recognition software to schools, nonprofits, and beyond. Our current ARR is $2.4M—up 80% year over year—and we plan to reach $5M by 2025. If you have a passion for streamlining processes and driving efficiencies across multiple teams, we’d love to hear from you.
Role Overview
As the Startup Operations Lead, you’ll be the operational backbone of our organization, ensuring that every department—Product, Design, Customer Success, Marketing, and Sales—runs at peak efficiency. You’ll collaborate closely with leadership, identify operational bottlenecks, and drive strategic improvements to support our ambitious growth plans. Key Responsibilities: Oversee day-to-day workflows across all departments, ensuring alignment with company goals Manage cross-functional projects and provide ongoing status updates to leadership Develop and refine processes to enhance speed, scalability, and cost efficiency Track and analyze departmental KPIs, proactively addressing performance gaps Lead resource planning, budgeting, and vendor management Coordinate company-wide initiatives such as new product launches and market expansions Requirements
3+ years
of hands-on experience in an operations or cross-functional role (startup focus strongly preferred) Proven success creating and optimizing processes in fast-paced environments Excellent project management skills, with a knack for balancing multiple priorities Strong analytical and financial acumen; able to derive insights from KPIs and data Exceptional communication and leadership, driving collaboration across diverse teams Healthcare Coverage
(Medical, Dental, Vision) Accident & Critical Illness Insurance
for added peace of mind Telehealth Services
for convenient consultations Lunch Allowance & Clothing Stipend Home Office, Internet, & Cell Phone Reimbursement Exclusive Rocket Swag Student Loan Repayment Assistance Donation Matching Technology Reimbursement Learning & Development Programs Dependent Care Assistance Mental Health Support, Gym Membership, & Yoga Sessions Wellness Programs Sleep Supplies Gardening & Artistic Stress Relief To Apply
Please email
chase@rocketalumnisolutions.com
and
mitch@rocketalumnisolutions.com
with: A summary of your operational achievements in a startup environment Notable process improvements or cross-functional projects you’ve managed Any metrics you’ve impacted (e.g., cost savings, time-to-market reduction) We look forward to seeing how you can help us streamline our operations and power our next stage of growth!
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As the Startup Operations Lead, you’ll be the operational backbone of our organization, ensuring that every department—Product, Design, Customer Success, Marketing, and Sales—runs at peak efficiency. You’ll collaborate closely with leadership, identify operational bottlenecks, and drive strategic improvements to support our ambitious growth plans. Key Responsibilities: Oversee day-to-day workflows across all departments, ensuring alignment with company goals Manage cross-functional projects and provide ongoing status updates to leadership Develop and refine processes to enhance speed, scalability, and cost efficiency Track and analyze departmental KPIs, proactively addressing performance gaps Lead resource planning, budgeting, and vendor management Coordinate company-wide initiatives such as new product launches and market expansions Requirements
3+ years
of hands-on experience in an operations or cross-functional role (startup focus strongly preferred) Proven success creating and optimizing processes in fast-paced environments Excellent project management skills, with a knack for balancing multiple priorities Strong analytical and financial acumen; able to derive insights from KPIs and data Exceptional communication and leadership, driving collaboration across diverse teams Healthcare Coverage
(Medical, Dental, Vision) Accident & Critical Illness Insurance
for added peace of mind Telehealth Services
for convenient consultations Lunch Allowance & Clothing Stipend Home Office, Internet, & Cell Phone Reimbursement Exclusive Rocket Swag Student Loan Repayment Assistance Donation Matching Technology Reimbursement Learning & Development Programs Dependent Care Assistance Mental Health Support, Gym Membership, & Yoga Sessions Wellness Programs Sleep Supplies Gardening & Artistic Stress Relief To Apply
Please email
chase@rocketalumnisolutions.com
and
mitch@rocketalumnisolutions.com
with: A summary of your operational achievements in a startup environment Notable process improvements or cross-functional projects you’ve managed Any metrics you’ve impacted (e.g., cost savings, time-to-market reduction) We look forward to seeing how you can help us streamline our operations and power our next stage of growth!
#J-18808-Ljbffr