Live Nation Entertainment
LN Venues, Restaurant Operations Director
Live Nation Entertainment, New Orleans, Louisiana, United States, 70123
1 day ago Be among the first 25 applicants
WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and LiveNation Media &Sponsorship. Ticketmaster is the global leader in event ticketing with over620million tickets sold annually andapproximately10,000clientsworldwide.LiveNationConcerts,is the largest provider of live entertainment in theworldpromotingmorethan50,000eventsannuallyfornearly7,000artistsin40+countries.These businessesallowLiveNationMedia& Sponorshiptocreate strategicmusicmarketingprogramsconnectmorethan1,200sponsorswiththe145millionfansattendLiveNationEntertainmenteventseachyear.Foradditionalinformationvisitwww.livenationentertainment.com.
Job Summary Live Nation’s Concerts Division is where tours are born,artists come to life, and fansexperience the rush of live music.Fromour dozensofowned/operated Amphitheaters toour Global Touring team,from TicketingandVenue Operations to MarketingandSales...we fosterafunand upbeatworkculturewithnoshortage ofopportunities.Withperks rangingfromfreeconcerttickets to dog-friendlyoffices,toprogressivebenefitslikestudentloanreimbursementandadoption/fertility support...it’s nowonderwearecertifiedas a Great Place to Work and oneofPeopleMagazine’s “50 Companies that Care”.Wewanteveryonefeellikebelongandcan thriveinourcommunity,sowe strive tohelpyouachieveyourcareerandpersonalgoals.Livemusicispur passionandwherewefindourcommonground.Therehasneverbeenabettertime tojoinLiveNation.
WHO ARE YOU? Passionate and motivated,driven,withanentrepreneurialspirit.Resourceful,innovative,forward‑thinkingandcommitted.AtLiveNationEntertainment,ourpeopleembracethesequalities,soifthissoundslikeyouthenpleasereadon!
What This Role Will Do
Recruitment, Training & Development
Recruit, onboard, and train department managers and supervisors
Conduct annual performance appraisals for management and supervisory staff
Develop and mentor managers and supervisors to support career growth and operational excellence
Provide performance counseling and ensure all disciplinary and termination procedures comply with HOB guidelines
Facilitate effective inter‑departmental communication and collaboration
Support team members in their job functions as needed
Ensuring Optimal Guest Experience
Maintain the appropriate HOB environment that reflects brand standards
Uphold all HOB guest service standards consistently
Maintain high‑level guest relations and resolve issues proactively
Enhancing Revenue & Controlling Costs
Oversee HOB systems for cost controls and inventory management
Assist the General Manager in preparing annual budgets, planning processes, and quarterly operating plans
Develop and implement strategies to generate and enhance revenue
Manage controllable expenses and establish effective cost control systems
Take calculated, creative risks to enhance revenue opportunities
Ensuring Environmental Quality & Ambiance
Ensure the atmosphere supports a quality guest experience through attention to lighting, sound, temperature, cleanliness, sightlines, table maintenance, VIP seating, and overall presentation
Maintain and enforce standard operating procedures
Ensure all applicable health and safety requirements are met or exceeded
Essential Personal & Interpersonal Skills
Maintain a positive, solutions-oriented attitude
Apply objectivity and sound judgment in all circumstances
Listen empathetically to management and hourly team members
Behave professionally to maintain and enhance the positive image of HOB
Maintain composure and de‑escalate volatile situations effectively
Show respect by considering the rights and dignity of others
Communicate assertively in a candid, non-aggressive manner
Uphold personal integrity by abiding by and supporting company values and principles
Required; What This Person Will Bring
State or county licensure/certification requirement and Responsible AlcoholAwareness Training Certification or equivalent
High school diploma or equivalent
3-5 years of high-volume restaurant experience
Minimum 2 years supervisory experience
Proven experience managing purchasing, receiving, and inventory systems
Previous P&L responsibility and working knowledge of accounting principles
Preferred
College degree
TIPS certification or equivalent
Responsible Alcohol Service certification
Physical Demands & Working Environment
Ability to lift up to 75 lbs (for liquor pulls, beer kegs, etc.)
Work in a fast-paced, loud, and sometimes stressful environment
Frequent lifting and bending required
Ability to wear a radio earpiece during scheduled shifts
Ability to stand for prolonged periods
Benefits & Perks
Free concert tickets
Generous paid time off (paid holidays, sick time, and personal days)
401(k) program with company match
Stock reimbursement program
New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
Volunteering time off and crowd‑funding match
Equal Employment Opportunity Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), gender identity, gender expression, sexual orientation, and any other basis protected by applicable federal, state or local law. We consider qualified applicants with criminal history in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
We will consider reasonable accommodations for applicants with disabilities, pregnancy, and provide religious accommodations on a case‑by‑case basis.
All applicants are encouraged to identify any required accommodations to make them able to perform the essential functions of this role. Applicants may contact a Human Resources Representative for accommodations.
Hiring Practices Live Nation recruitment policies are designed to place the most highly qualified people available in a timely and efficient manner.
Seniority level
Director
Employment type
Full‑time
Job function
Management and Manufacturing
Entertainment Providers
Referrals increase your chances of interviewing at Live Nation Entertainment by 2x.
Get notified about new Director of Operations jobs in
New Orleans, LA .
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WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and LiveNation Media &Sponsorship. Ticketmaster is the global leader in event ticketing with over620million tickets sold annually andapproximately10,000clientsworldwide.LiveNationConcerts,is the largest provider of live entertainment in theworldpromotingmorethan50,000eventsannuallyfornearly7,000artistsin40+countries.These businessesallowLiveNationMedia& Sponorshiptocreate strategicmusicmarketingprogramsconnectmorethan1,200sponsorswiththe145millionfansattendLiveNationEntertainmenteventseachyear.Foradditionalinformationvisitwww.livenationentertainment.com.
Job Summary Live Nation’s Concerts Division is where tours are born,artists come to life, and fansexperience the rush of live music.Fromour dozensofowned/operated Amphitheaters toour Global Touring team,from TicketingandVenue Operations to MarketingandSales...we fosterafunand upbeatworkculturewithnoshortage ofopportunities.Withperks rangingfromfreeconcerttickets to dog-friendlyoffices,toprogressivebenefitslikestudentloanreimbursementandadoption/fertility support...it’s nowonderwearecertifiedas a Great Place to Work and oneofPeopleMagazine’s “50 Companies that Care”.Wewanteveryonefeellikebelongandcan thriveinourcommunity,sowe strive tohelpyouachieveyourcareerandpersonalgoals.Livemusicispur passionandwherewefindourcommonground.Therehasneverbeenabettertime tojoinLiveNation.
WHO ARE YOU? Passionate and motivated,driven,withanentrepreneurialspirit.Resourceful,innovative,forward‑thinkingandcommitted.AtLiveNationEntertainment,ourpeopleembracethesequalities,soifthissoundslikeyouthenpleasereadon!
What This Role Will Do
Recruitment, Training & Development
Recruit, onboard, and train department managers and supervisors
Conduct annual performance appraisals for management and supervisory staff
Develop and mentor managers and supervisors to support career growth and operational excellence
Provide performance counseling and ensure all disciplinary and termination procedures comply with HOB guidelines
Facilitate effective inter‑departmental communication and collaboration
Support team members in their job functions as needed
Ensuring Optimal Guest Experience
Maintain the appropriate HOB environment that reflects brand standards
Uphold all HOB guest service standards consistently
Maintain high‑level guest relations and resolve issues proactively
Enhancing Revenue & Controlling Costs
Oversee HOB systems for cost controls and inventory management
Assist the General Manager in preparing annual budgets, planning processes, and quarterly operating plans
Develop and implement strategies to generate and enhance revenue
Manage controllable expenses and establish effective cost control systems
Take calculated, creative risks to enhance revenue opportunities
Ensuring Environmental Quality & Ambiance
Ensure the atmosphere supports a quality guest experience through attention to lighting, sound, temperature, cleanliness, sightlines, table maintenance, VIP seating, and overall presentation
Maintain and enforce standard operating procedures
Ensure all applicable health and safety requirements are met or exceeded
Essential Personal & Interpersonal Skills
Maintain a positive, solutions-oriented attitude
Apply objectivity and sound judgment in all circumstances
Listen empathetically to management and hourly team members
Behave professionally to maintain and enhance the positive image of HOB
Maintain composure and de‑escalate volatile situations effectively
Show respect by considering the rights and dignity of others
Communicate assertively in a candid, non-aggressive manner
Uphold personal integrity by abiding by and supporting company values and principles
Required; What This Person Will Bring
State or county licensure/certification requirement and Responsible AlcoholAwareness Training Certification or equivalent
High school diploma or equivalent
3-5 years of high-volume restaurant experience
Minimum 2 years supervisory experience
Proven experience managing purchasing, receiving, and inventory systems
Previous P&L responsibility and working knowledge of accounting principles
Preferred
College degree
TIPS certification or equivalent
Responsible Alcohol Service certification
Physical Demands & Working Environment
Ability to lift up to 75 lbs (for liquor pulls, beer kegs, etc.)
Work in a fast-paced, loud, and sometimes stressful environment
Frequent lifting and bending required
Ability to wear a radio earpiece during scheduled shifts
Ability to stand for prolonged periods
Benefits & Perks
Free concert tickets
Generous paid time off (paid holidays, sick time, and personal days)
401(k) program with company match
Stock reimbursement program
New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
Volunteering time off and crowd‑funding match
Equal Employment Opportunity Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), gender identity, gender expression, sexual orientation, and any other basis protected by applicable federal, state or local law. We consider qualified applicants with criminal history in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
We will consider reasonable accommodations for applicants with disabilities, pregnancy, and provide religious accommodations on a case‑by‑case basis.
All applicants are encouraged to identify any required accommodations to make them able to perform the essential functions of this role. Applicants may contact a Human Resources Representative for accommodations.
Hiring Practices Live Nation recruitment policies are designed to place the most highly qualified people available in a timely and efficient manner.
Seniority level
Director
Employment type
Full‑time
Job function
Management and Manufacturing
Entertainment Providers
Referrals increase your chances of interviewing at Live Nation Entertainment by 2x.
Get notified about new Director of Operations jobs in
New Orleans, LA .
" #J-18808-Ljbffr