Global IT Service Desk Leader - AI & Automation (Remote)

A leading cybersecurity company is seeking a Director of IT Service Desk to lead global IT operations. This role involves managing a customer-focused team and implementing innovative AI solutions to improve service delivery while supporting rapid growth. Candidates should have over 15 years of technical experience, with a strong focus on customer satisfaction and operational excellence. The position is remote but prefers candidates near Sunnyvale, CA. #J-18808-Ljbffr