Carnival Cruise Line
Apply for the
Analyst Sr., Booked Guest Ecommerce
role at
Carnival Cruise Line .
This position enables a data-driven culture within the E‑commerce & Guest Technology team, providing reporting and insights to drive sound resource allocation and business decisions. This individual supports multiple channels in evaluating marketing campaigns, product launches, and development releases, focusing on impacts on web traffic, conversion, and revenue. This person will continuously analyze business trends, processes, and opportunities based on statistical information and insights from machine learning and operational reviews.
Essential Functions
Develop, automate, and maintain the cross‑channel real‑time dashboards (Tableau) and statistical reports that help marketers identify outliers and prioritize actions for business & technical audiences.
Conduct A/B testing scenarios & manage statistical analysis reporting processes to optimize email and lead nurturing strategies.
Develop best practices for building, testing, and deploying predictive models for eDM and paid media optimization, customer journey, social media, customer segmentation, personalization, and preference analysis.
Produce visually engaging regular reports & visualizations to monitor campaign/model effectiveness, uncover trends and relationships, and provide actionable insights for continuous improvement.
Develop repeatable and self‑serve reporting mechanisms, enabling in‑depth analysis of performance across the pipeline, content, channels, and campaigns.
Build and maintain executive relationships with operations as the data analytics SME by influencing decision‑making as a valued thought partner.
Perform other duties as assigned.
Qualifications
Bachelor's required, Master's preferred, in Computer Science, Computer Engineering, EE, EEE, Statistics, Math, Industrial Engineering, Operational Research, Physics, Economics, Finance, Financial Engineering, or related fields.
5+ years of work experience in a related field. Experience in travel/cruise industry, hospitality, marketing, financial services, or internet/mobile industries is a plus.
2‑4+ years of hands‑on experience with SQL.
1+ year of hands‑on experience with R / Python / Java. Experience with SAS is a plus.
Knowledge, Skills, and Abilities
Understanding of Web/Marketing Technology is a plus.
Understanding and/or hands‑on experience with GCP, AWS, Hadoop, and Spark is a plus.
General understanding of revenue management concepts and principles.
Experience working in a corporate environment that required planning amongst cross‑functional business units.
Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Travel No or very little travel likely.
Work Conditions Work primarily in a climate‑controlled environment with minimal safety/health hazard potential. This position is classified as “in‑office.” As an in‑office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Benefits
Health Benefits:
Cost‑effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs including company‑paid term life insurance and disability coverage
Financial Benefits:
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays – All full‑time and part‑time with benefits employees receive days off for 8 company‑wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full‑time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part‑time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full‑time employees receive 80 hours of sick time each year. Part‑time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits
Complementary stand‑by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On‑site fitness center at our Miami campus
About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world‑class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Equal Employment Opportunity Statement Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
Additional information: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
Additional information: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlin.pdf
#J-18808-Ljbffr
Analyst Sr., Booked Guest Ecommerce
role at
Carnival Cruise Line .
This position enables a data-driven culture within the E‑commerce & Guest Technology team, providing reporting and insights to drive sound resource allocation and business decisions. This individual supports multiple channels in evaluating marketing campaigns, product launches, and development releases, focusing on impacts on web traffic, conversion, and revenue. This person will continuously analyze business trends, processes, and opportunities based on statistical information and insights from machine learning and operational reviews.
Essential Functions
Develop, automate, and maintain the cross‑channel real‑time dashboards (Tableau) and statistical reports that help marketers identify outliers and prioritize actions for business & technical audiences.
Conduct A/B testing scenarios & manage statistical analysis reporting processes to optimize email and lead nurturing strategies.
Develop best practices for building, testing, and deploying predictive models for eDM and paid media optimization, customer journey, social media, customer segmentation, personalization, and preference analysis.
Produce visually engaging regular reports & visualizations to monitor campaign/model effectiveness, uncover trends and relationships, and provide actionable insights for continuous improvement.
Develop repeatable and self‑serve reporting mechanisms, enabling in‑depth analysis of performance across the pipeline, content, channels, and campaigns.
Build and maintain executive relationships with operations as the data analytics SME by influencing decision‑making as a valued thought partner.
Perform other duties as assigned.
Qualifications
Bachelor's required, Master's preferred, in Computer Science, Computer Engineering, EE, EEE, Statistics, Math, Industrial Engineering, Operational Research, Physics, Economics, Finance, Financial Engineering, or related fields.
5+ years of work experience in a related field. Experience in travel/cruise industry, hospitality, marketing, financial services, or internet/mobile industries is a plus.
2‑4+ years of hands‑on experience with SQL.
1+ year of hands‑on experience with R / Python / Java. Experience with SAS is a plus.
Knowledge, Skills, and Abilities
Understanding of Web/Marketing Technology is a plus.
Understanding and/or hands‑on experience with GCP, AWS, Hadoop, and Spark is a plus.
General understanding of revenue management concepts and principles.
Experience working in a corporate environment that required planning amongst cross‑functional business units.
Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Travel No or very little travel likely.
Work Conditions Work primarily in a climate‑controlled environment with minimal safety/health hazard potential. This position is classified as “in‑office.” As an in‑office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Benefits
Health Benefits:
Cost‑effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs including company‑paid term life insurance and disability coverage
Financial Benefits:
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays – All full‑time and part‑time with benefits employees receive days off for 8 company‑wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full‑time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part‑time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full‑time employees receive 80 hours of sick time each year. Part‑time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits
Complementary stand‑by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On‑site fitness center at our Miami campus
About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world‑class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Equal Employment Opportunity Statement Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
Additional information: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
Additional information: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlin.pdf
#J-18808-Ljbffr