Culligan By WaterCo
Join Culligan by WaterCo as a Service/Route Coordinator
Pay:
$22/hour
Monday – Friday, 8:00am – 5:00pm
Why Join Culligan?
Employees receive a competitive benefits package and exclusive privileges, effective immediately, including:
Medical, Dental and Vision insurance
401(K) retirement plan
Exclusive Culligan Product Discounts
Paid Time Off (PTO)
What You'll Do
Manage inbound and outbound customer calls, addressing inquiries and scheduling service appointments
Provide in-person customer support and assist with service-related questions
Optimize service schedules and assign routes to ensure efficiency for field technicians
Set up and maintain customer accounts
Track service completion and collaborate with field teams to resolve scheduling conflicts
Process invoices, work orders, and discounts to ensure accuracy and compliance
Support field teams with real-time coordination and communication
Monitor daily call volumes and propose process improvements
What We're Looking For
1+ years of customer service experience, route coordination or operations (preferred)
High school diploma or GED; Associate's or Bachelor's degree in Business, Operations or related field (preferred)
Proficiency in Microsoft Word and Excel and experience with IFS, Salesforce or similar systems
Strong communication and organizational skills
Proven ability to problem-solve, prioritize tasks and adapt in a dynamic environment
Equal Opportunity Statement
Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.
Culligan by WaterCo is an Equal Opportunity Employer.
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Pay:
$22/hour
Monday – Friday, 8:00am – 5:00pm
Why Join Culligan?
Employees receive a competitive benefits package and exclusive privileges, effective immediately, including:
Medical, Dental and Vision insurance
401(K) retirement plan
Exclusive Culligan Product Discounts
Paid Time Off (PTO)
What You'll Do
Manage inbound and outbound customer calls, addressing inquiries and scheduling service appointments
Provide in-person customer support and assist with service-related questions
Optimize service schedules and assign routes to ensure efficiency for field technicians
Set up and maintain customer accounts
Track service completion and collaborate with field teams to resolve scheduling conflicts
Process invoices, work orders, and discounts to ensure accuracy and compliance
Support field teams with real-time coordination and communication
Monitor daily call volumes and propose process improvements
What We're Looking For
1+ years of customer service experience, route coordination or operations (preferred)
High school diploma or GED; Associate's or Bachelor's degree in Business, Operations or related field (preferred)
Proficiency in Microsoft Word and Excel and experience with IFS, Salesforce or similar systems
Strong communication and organizational skills
Proven ability to problem-solve, prioritize tasks and adapt in a dynamic environment
Equal Opportunity Statement
Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.
Culligan by WaterCo is an Equal Opportunity Employer.
#J-18808-Ljbffr