University of Alaska
IT Support Specialist - College of Fisheries and Ocean Sciences
University of Alaska, Juneau, Alaska, us, 99812
College of Fisheries and Ocean Sciences
(CFOS) is looking for an
Information Technology Support Specialist
to provide customer service and IT support at our Lena Point facility in Juneau, Alaska. If you enjoy troubleshooting, diagnosing, analyzing, and resolving IT system issues, consider joining our team!
* Applicants must be legally eligible for unrestricted work in the U.S. *
About the Role As our Lena Point Fisheries Facility IT Support Specialist, you will be the first point of contact for users at Lena Point and around the world. You will assist new users with the installation and deployment of operating systems (primarily Windows and OS X) on desktop/laptop computers, perform routine maintenance for current users and Lab systems, and provide technical and training support for distance delivery systems.
To thrive in this role, you must be able to respond promptly to IT support requests, prioritize work, and consult with CFOS IT team members located in Fairbanks. A base knowledge of Google Suite, Zoom, and TeamViewer is vital. The successful applicant will have expertise in routine operating‑system maintenance and the ability to provide technical support for distance delivery systems, Service Desk IT, and Web technical support for CFOS faculty, students, researchers, and staff at all CFOS sites, including traveling users.
Minimum Qualifications
One year of college coursework in Information Technology, a related field, or equivalent training, knowledge, and experience.
Ability to lift up to 25 pounds.
A valid driver’s license and clean driving record in compliance with the UA Safe Driving criteria.
Position Details This is a UAF position located at the CFOS
Lena Point facility
in Juneau. It is a full‑time, non‑exempt staff position with a competitive salary, full employee benefits package, and a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 76, based on education and experience.
Application Instructions Please submit a résumé, cover letter, and the names with contact information of three professional references. Applications will be accepted for review on November 7, 2025. To ensure consideration, please apply by 11:55 PM, Alaska Standard Time, on November 6, 2025.
Contact ☎️ If you have any questions regarding this position, please contact Laura Frisone, College of Fisheries and Ocean Sciences HR Coordinator, at
uaf-cfos-hr@alaska.edu
or (907) 474‑7383.
Equal Opportunity Statement The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. UA is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non‑discrimination against individuals on the basis of any legally protected status.
Additional Information The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
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(CFOS) is looking for an
Information Technology Support Specialist
to provide customer service and IT support at our Lena Point facility in Juneau, Alaska. If you enjoy troubleshooting, diagnosing, analyzing, and resolving IT system issues, consider joining our team!
* Applicants must be legally eligible for unrestricted work in the U.S. *
About the Role As our Lena Point Fisheries Facility IT Support Specialist, you will be the first point of contact for users at Lena Point and around the world. You will assist new users with the installation and deployment of operating systems (primarily Windows and OS X) on desktop/laptop computers, perform routine maintenance for current users and Lab systems, and provide technical and training support for distance delivery systems.
To thrive in this role, you must be able to respond promptly to IT support requests, prioritize work, and consult with CFOS IT team members located in Fairbanks. A base knowledge of Google Suite, Zoom, and TeamViewer is vital. The successful applicant will have expertise in routine operating‑system maintenance and the ability to provide technical support for distance delivery systems, Service Desk IT, and Web technical support for CFOS faculty, students, researchers, and staff at all CFOS sites, including traveling users.
Minimum Qualifications
One year of college coursework in Information Technology, a related field, or equivalent training, knowledge, and experience.
Ability to lift up to 25 pounds.
A valid driver’s license and clean driving record in compliance with the UA Safe Driving criteria.
Position Details This is a UAF position located at the CFOS
Lena Point facility
in Juneau. It is a full‑time, non‑exempt staff position with a competitive salary, full employee benefits package, and a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 76, based on education and experience.
Application Instructions Please submit a résumé, cover letter, and the names with contact information of three professional references. Applications will be accepted for review on November 7, 2025. To ensure consideration, please apply by 11:55 PM, Alaska Standard Time, on November 6, 2025.
Contact ☎️ If you have any questions regarding this position, please contact Laura Frisone, College of Fisheries and Ocean Sciences HR Coordinator, at
uaf-cfos-hr@alaska.edu
or (907) 474‑7383.
Equal Opportunity Statement The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. UA is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non‑discrimination against individuals on the basis of any legally protected status.
Additional Information The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
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