H&R Block
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Company Overview
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth, designed to elevate how we work, serve, and lead in our industry.
Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on who to wow clients now and in the future.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs are met during service both in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Perform other duties as assigned
Qualifications and Experience
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience (preferred)
Experience working in a fast‑paced environment
Previous customer service experience
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficiency with Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan
Click here to checkout all available benefits
Pay Range
$11.00 - $27.00/hr.
Job Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Administrative
Industry: Retail
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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