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H&R Block

Receptionist Job at H&R Block in Aberdeen

H&R Block, Aberdeen, MD, US, 21001

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**Receptionist** at **H&R Block** 4 days ago – Be among the first 25 applicants Our Company At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong. Our Mission We continuously improve through our long‑term strategy and transformation plan, Block Next, focused on innovation, client experience, and sustainable growth. A Typical Day As a seasonal Client Service Professional / Receptionist you will focus on wowing clients now and in the future, building strong client relationships, and ensuring a positive experience across in‑person, phone, and virtual interactions. Qualifications (Requirements) High school diploma or equivalent Ability to work flexible schedules and/or at multiple locations Sales/marketing experience (preferred) Experience in a fast‑paced environment Previous customer service experience Ability to multi‑task and manage time effectively Strong organizational skills Computer proficiency with Microsoft Office suite Responsibilities Answer phones and greet clients in a personalized, friendly manner Match clients with the best‑suited tax professional for their needs Schedule clients as they prefer Ensure all client needs are met during service via in‑person, phone, or virtual interactions Maintain office cleanliness and organization of resources with team members Perform other duties as assigned Why Work for Us Employee Assistance Program with Health Advocate Well‑being program, BetterYou, to build healthy habits Neurodiversity and caregiver support available Various discounts on everyday items and services Benefits with additional eligibility: Medical coverage, 401(k) retirement savings plan, Employee Stock Purchase Plan Access to the full benefits catalog Community & Culture We remain committed to a Connected Culture where trust, care, and collaboration thrive. Our environment is recognized globally on Best Companies lists, and we celebrate diversity, equity, and inclusion. Equal Employment Opportunity H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, disability, religion, sexual orientation, gender identity, or veteran status. Pay Range $11.00 – $27.00 per hour – local minimum wage laws apply. Pay decisions consider experience, education, skill, performance, and location. Eligible associates may enroll in medical coverage, prescription drug coverage, the 401(k) plan, the Employee Assistance Program, virtual fitness center programs, and the associate discount program. Job Details Seniority level: Not applicable Employment type: Full‑time Job function: Administrative Industry: Retail Job ID: #19205 #J-18808-Ljbffr