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H&R Block

Receptionist Job at H&R Block in Baltimore

H&R Block, Baltimore, MD, US, 21276

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Receptionist – H&R Block Join us as a seasonal Client Service Professional / Receptionist. You will focus on wowing clients now and in the future, building client relationships, and ensuring client needs are met in person, over the phone, or virtually. About H&R Block At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high‑performing, connected culture where everyone feels like they belong. Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best‑suited tax professional for their needs Schedule clients according to their preferences Ensure all client needs are met during service—whether in person, over the phone, or virtually Maintain office cleanliness and organization of resources with team members Perform other duties as assigned Qualifications High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience preferred Experience working in a fast‑paced environment Previous experience in a customer service environment Ability to mult‑task Strong organizational and time‑management skills Computer‑proficient with the ability to use Microsoft Office Seniority Level Not Applicable Employment Type Full‑time Job Function Administrative Industries Retail Earnings Pay Range: $11.00 - $27.00 per hour. Local minimum wage laws apply. Benefits Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Various discounts on everyday items and services Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (additional eligibility requirements) Business Travel Accident Insurance Associate Tax Prep benefit EEO Statement H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Sponsored Job #19207 #J-18808-Ljbffr