H&R Block
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About H&R Block
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.
We continuously improve our business through the Block Next roadmap, focusing on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference, our door is always open.
Typical Day
Helping others is what we do best, and you will see the impact of your work. As a seasonal Client Service Professional/Receptionist, you will focus on wowing clients now and in the future.
Preferred Qualifications
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs are met during service, both in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Perform other duties as assigned
Your Expertise
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multitask
Strong organizational and time‑management skills
Computer proficiency with Microsoft Office
Why Work for Us
We invest in our people’s total well‑being. Our benefits help associates plan for unique health, wellbeing, and financial wellness needs.
Employee Assistance Program with Health Advocate
Wellbeing program “BetterYou” to build healthy habits
Neurodiversity and caregiver support
Discounts on everyday items and services
Eligibility for Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
Community You Will Join
We are committed to building a Connected Culture based on trust, care, and collaboration. You will work in an exceptional environment recognized worldwide on Best Companies lists, surrounded by colleagues who grow and support each other.
Equal Opportunity
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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