H&R Block
Receptionist – H&R Block
We’re looking for a seasonal Client Service Professional/Receptionist to join our team and help clients feel welcomed and supported.
About Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.
A Typical Day
Helping others is what we do best. You will see the impact of your work firsthand as you inspire people to make confident, informed decisions about their lives, careers, and money. You’ll build client relationships that grow stronger each year and focus on wowing clients now and in the future.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs are met during service—whether in person, over the phone, or virtually
Maintain office cleanliness and resource organization with team members
Other duties as assigned
Qualifications
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience (optional)
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficiency, including Microsoft Office
Why Work For Us
We invest in your total well‑being, offering benefits that help you plan for health, wellness, and financial goals.
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available for you and your family
Various discounts on everyday items and services
Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (subject to eligibility)
The Community You Will Join
We build a Connected Culture in which trust, care, and connections guide our work. You will be immersed in an exceptional environment recognized worldwide and surrounded by colleagues who help each other grow.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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