Receptionist Job at H&R Block in Burbank

Join to apply for the Receptionist role at H&R Block. Our Company At H&R Block, we believe in the power of people helping people. Our Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. A Typical Day Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future. Preferred Qualifications High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best‑suited tax professional for their needs Schedule clients as they would like to be scheduled Help ensure all clients’ needs have been met during service both in person, over the phone or virtually Maintain office cleanliness and organization of resources with team members Other duties as assigned Skills & Experience Experience working in a fast‑paced environment Previous experience in a customer service environment Ability to multi‑task Strong organizational and time‑management skills Computer proficiency with Microsoft Office Benefits We invest in our people by committing to their total well‑being. Our benefits help associates plan for unique health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (additional eligibility requirements) Pay Range $11.00 – $27.00 per hour. Job Details Seniority level: Not Applicable Employment type: Full‑time Job function: Administrative Industry: Retail EEO Statement H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. #J-18808-Ljbffr