H&R Block
About the Role
Join to apply for the Receptionist role at H&R Block .
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business through a long‑term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. We are curious, creative, and always on the move, welcoming those who embrace challenges as opportunities to make a meaningful difference.
A Typical Day
Helping others is what we do best here, which means you will see the impact of your work firsthand. As a seasonal Client Service Professional/Receptionist, you will focus on wow-ing clients now and in the future, building client relationships that grow stronger each year.
Requirements
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience (preferred)
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs are met during service, whether in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Perform other duties as assigned
Your Expertise
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer‑proficient with the ability to use Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility)
Click here to checkout all available benefits
Community
At H&R Block we remain committed to building a connected culture where trust, care, and collaboration thrive. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists and supported by colleagues committed to mutual growth.
Equal Opportunity Employer
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Job Details
Seniority Level: Not Applicable
Employment Type: Full‑time
Job Function: Administrative
Industry: Retail
Location: Hermitage, TN (front office)
Salary: $35,000.00 – $50,000.00
Job ID: #40319
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