H&R Block
Company Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. We are curious, creative, and always on the move, welcoming those who embrace challenges as opportunities to make a meaningful difference.
Typical Day
As a seasonal Client Service Professional/Receptionist you will help others, building client relationships and ensuring their needs are met across in‑person, phone, or virtual interactions.
Qualifications
High school diploma or equivalent.
Ability to work a flexible schedule and/or in multiple locations.
Sales/marketing experience (preferred).
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner.
Match clients with the best‑suited tax professional for their needs.
Schedule clients according to their preferences.
Ensure all client needs are met during service.
Maintain office cleanliness and organization of resources with team members.
Perform other duties as assigned.
Skills & Experience
Experience working in a fast‑paced environment.
Previous experience in a customer service environment.
Ability to multi‑task.
Strong organizational and time‑management skills.
Computer proficiency with Microsoft Office.
Benefits
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou.
Neurodiversity and caregiver support.
Various discounts on everyday items and services.
Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply).
Click here to checkout all available benefits.
Job Details
Seniority Level: Not Applicable | Employment Type: Full‑time | Job Function: Administrative | Industries: Retail
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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