Receptionist Job at H&R Block in Dearborn

Overview Join to apply for the Receptionist role at H&R Block . Our company values people helping people. We focus on a high performing, connected culture where everyone belongs. We are pursuing a long-term strategy and transformation plan known as Block Next, aimed at innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and want to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day Helping others is how we make an impact. You will build client relationships and help clients make confident, informed decisions about their lives, careers, and money. As a seasonal Client Service Professional/Receptionist, you’ll focus on delivering a great experience for clients now and in the future. Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients as they would like to be scheduled Help to ensure all clients' needs are met during service, in person, over the phone, or virtually Maintain office cleanliness and organization of resources with team members Other duties as assigned Qualifications High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience Experience in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational and time-management skills Computer proficiency with Microsoft Office What you’ll bring to the team Experience helping clients and building relationships Professional, friendly, and welcoming demeanor Ability to guide clients to the appropriate tax professional Attention to client needs and quality service delivery Benefits Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help build healthy habits Neurodiversity and caregiver support available to you and your family Discounts on everyday items and services Benefits with eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan The Community You Will Join H&R Block is committed to building a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong to a larger team. You will be in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who support each other’s growth. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Sponsored Job #22180 Seniority level Not Applicable Employment type Full-time Job function Administrative Industries: Retail #J-18808-Ljbffr