H&R Block
Overview At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We strive for a high performing, connected culture where everyone belongs. This role is a seasonal Client Service Professional/Receptionist focused on delivering a welcoming experience to clients and supporting office operations.
Be among the first to apply and learn more about our benefits and opportunities.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients according to their preferences
Help ensure client needs are met during service, whether in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with the team
Other duties as assigned
Qualifications
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience (preferred)
Your Expertise
Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficiency with the ability to use Microsoft Office
Why work for us
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available
Discounts on everyday items and services
Benefits with eligibility requirements: Medical Coverage, 401k, and Employee Stock Purchase Plan
The Community You Will Join
H&R Block is committed to building a Connected Culture — where trust, care, and connections help us work together and create an environment where everyone belongs as part of a larger team. You will be in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who support each other. H&R Block is an equal opportunity employer and celebrates diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
Administrative & Employment Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Administrative
Industry: Retail
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Additional
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