H&R Block
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About H&R Block
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We cultivate a high‑performing, connected culture where everyone feels like they belong.
We strive to continuously improve our business through our long‑term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. Our culture is curious, creative, and always on the move. If you embrace challenges as opportunities and want to make a meaningful difference where you live, work, and play, our doors are always open.
Typical Day
Helping others is what we do best here, meaning you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you build client relationships that grow stronger each year. Working as a seasonal Client Service Professional/Receptionist means you focus on wowing clients now and in the future.
Required Qualifications
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
Additional Preferred Qualifications
Experience working in a fast‑paced environment
Previous experience in a customer‑service environment
Ability to multitask
Strong organizational and time‑management skills
Computer proficiency, including use of Microsoft Office
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs are met during service both in person, over the phone, or virtually
Maintain office cleanliness and resource organization with team members
Perform other duties as assigned
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply)
Check all available benefits
Community & Culture
At H&R Block we remain committed to building a connected culture—trust, care, and connection guide our teamwork. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists and surrounded by colleagues who support each other’s growth and success.
If you’re looking to make an impact, H&R Block is the place for you.
Equal Opportunity Employment
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Hiring Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Administrative
Industries: Retail
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