H&R Block
About H&R Block
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth, designed to elevate how we work, serve, and lead in our industry.
We’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
Role Overview
Seasonal Client Service Professional / Receptionist – focus on wowing clients now and in the future. You will answer phones, greet clients, and build lasting relationships through friendly interaction.
A Typical Day
Answer phones and greet clients in a personalized, friendly, and inviting manner.
Match clients with the best‑suited tax professional for their needs.
Schedule clients in their preferred format, whether in person, over the phone, or virtually.
Ensure all client needs have been met during service.
Maintain office cleanliness and organization of resources with team members.
Other duties as assigned.
Qualifications
High school diploma or equivalent.
Ability to work a flexible schedule and/or in multiple locations.
Sales/marketing experience preferred.
Experience working in a fast‑paced environment.
Previous customer‑service experience.
Ability to multi‑task and strong organizational and time‑management skills.
Computer proficient with Microsoft Office.
Benefits
Employee Assistance Program with Health Advocate.
Well‑being program, BetterYou.
Neurodiversity and caregiver support.
Various discounts on everyday items and services.
Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply).
Community
At H&R Block we remain committed to building a Connected Culture—trust, care, and connections are how we work together. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists and surrounded by colleagues who support each other’s growth.
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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