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H&R Block

H&R Block is hiring: Receptionist in Houston

H&R Block, Houston, TX, US, 77246

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Apply for the Receptionist role at H&R Block . At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong. We strive to continuously improve our business through the Block Next transformation plan, focusing on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference, our door is always open. Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner. Match clients with the best‑suited tax professional for their needs. Schedule clients according to their preferences. Ensure all client needs are met during service both in person, over the phone, or virtually. Maintain office cleanliness and organization of resources with team members. Other duties as assigned. Qualifications High school diploma or equivalent. Ability to work flexible schedule and/or in multiple locations. Sales/marketing experience. Experience working in a fast‑paced environment. Previous experience in a customer service environment. Ability to multi‑task. Strong organizational and time‑management skills. Computer proficiency with Microsoft Office. Benefits Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan. Seniority level Not Applicable Employment type Full‑time Job function Administrative Industries Retail H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. #J-18808-Ljbffr