H&R Block
Receptionist – H&R Block
Houston, TX
About the Role
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
In this seasonal Client Service Professional/Receptionist position, you will answer phones, greet clients, match them with the appropriate tax professional, schedule appointments, and ensure all client needs are met whether in person, over the phone or virtually. You will also maintain office cleanliness and organization, and perform other duties as assigned.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help ensure all client needs are met during service both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Qualifications
High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience (preferred)
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficiency with Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Well‑being program, BetterYou
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Medical coverage, 401(k) retirement savings plan and employee stock purchase plan (additional eligibility requirements apply)
More About H&R Block
We believe in investing in our people by committing to their total well‑being. We remain committed to building a connected culture where trust, care, and connections thrive. We are an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Job Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Administrative
Industries: Retail
Salary: $50,000.00 – $54,000.00
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