H&R Block
Job Title Client Service Professional/Receptionist (Seasonal)
Base Pay $11.00/hr - $27.00/hr
Employment Type Full-time (Seasonal)
Job Function Administrative
Industries Retail
About the Company At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a high‑performing, connected culture where everyone feels they belong. We continuously improve our business with a long‑term transformation plan, Block Next, focused on innovation, client experience, and sustainable growth.
Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner.
Match clients with the best‑suited tax professional for their needs.
Schedule clients according to their preferences.
Ensure all client needs are met during service, whether in person, over the phone, or virtually.
Maintain office cleanliness and organization of resources with team members.
Perform other duties as assigned.
Qualifications High school diploma or equivalent.
Ability to work a flexible schedule and/or in multiple locations.
Sales/marketing experience.
Experience working in a fast‑paced environment.
Previous experience in a customer service environment.
Ability to multi‑task.
Strong organizational and time‑management skills.
Computer proficient with the ability to use Microsoft Office.
Benefits Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou, to help you build healthy habits.
Neurodiversity and caregiver support.
Various discounts on everyday items and services.
Eligibility for Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan, subject to qualifying regulations.
EEO Statement H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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