H&R Block
About the Role
Seasonal Client Service Professional/Receptionist at H&R Block. Focus on wow clients now and in the future.
Typical Day
Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you build client relationships that grow stronger each year.
Requirements
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience (preferred)
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs are met during service, both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Expertise
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficiency with Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Well‑being program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Medical coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan (additional eligibility requirements)
Community
At H&R Block we remain committed to building a Connected Culture — where trust, care, and connections shape how we work together. We create an environment where everyone feels safe to bring their authentic self to work and feels like they belong.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
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