H&R Block
At H&R Block, we believe in the power of people helping people. Our Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
Position Overview
Seasonal Client Service Professional/Receptionist – Focus on wowing clients now and in the future. You will help build client relationships and support tax professionals while ensuring a smooth client experience.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner.
Match clients with the best‑suited tax professional for their needs.
Schedule clients according to their preferences.
Ensure all client needs are met during service, whether in person, over the phone, or virtually.
Maintain office cleanliness and organization of resources with team members.
Perform other duties as assigned.
Qualifications & Experience
High school diploma or equivalent.
Ability to work a flexible schedule and/or in multiple locations.
Sales/marketing experience (preferred).
Your Expertise
Experience working in a fast‑paced environment.
Previous customer service experience.
Ability to multi‑task.
Strong organizational and time‑management skills.
Computer proficient with Microsoft Office.
Why Work for Us
We invest in our people’s total well‑being with a range of benefits:
Employee Assistance Program with Health Advocate.
Well‑being program, BetterYou, to help you build healthy habits.
Neurodiversity and caregiver support available to you and your family.
Various discounts on everyday items and services.
Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.
Click here to check out all available benefits.
Community
We remain committed to building a connected culture where trust, care, and connections guide how we work together. Our environment is recognized worldwide for its inclusive and supportive atmosphere.
H&R Block is an equal‑opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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