H&R Block
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At H&R Block we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help to ensure all client needs have been met during service both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Qualifications
High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficient with the ability to use Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
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